CallMyDoc is an app that can call patients back by itself

Features:

  • Answers incoming phone calls and allows the on-call provider to pre-screen all patient requests, sending patient requests with notes and the patient's chart to the provider’s CallMyDoc iOS or Android App.
  • Communicates a refill or prescription using text-to-speech to tell the patient where to pick up their medication.
  • Calls the patient by itself to schedule their appointment.
  • Transcribes instructions and uses text-to-speech to communicate your instructions to the patient.
  • Records instructions and tells the patient your instructions in your own voice.
  • Tells the patient a number of preset responses so you don’t have to repeat them.
  • When the telephone encounter is finished, CallMyDoc™ automatically puts the paperwork of the telephone encounter back in the patient's chart.

CallMyDoc™ replaces all voicemail with a dashboard:

  • No critical patient voicemails or messages are missed or dropped.
  • The time-wasting process of remembering to listen to voicemail, listening to voicemail, looking it up, typing it back in as a task, is a huge waste of staff resources.
  • CallMyDoc™ does all of this by itself, so it is easy to track and follow up on calls, and no calls can be missed.
  • Automatically creates tasks or patient cases directly in the EMR with a transcription of the patient's question.

A flowchart illustrating how CallMyDoc™ works is shown in the image carousel above.  CallMyDoc™ is currently being used in 42 states and handles 250,000 patient calls a month.  No patient training is required.