A woman meeting with her doctor via laptop computer for a virtual visit/telehealth

Expand your practice with integrated patient engagement solutions

Engaged patients increase the chances for better health outcomes and greater satisfaction for your practice. For every step of their journey, there’s a patient engagement solution that adds convenience and accessibility to your care delivery.

Empower Your Patients—Find the Perfect Patient Engagement Solution
Make it easier for people to connect to your practice and get the most out of your care.
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A closed loop patient & practice experience

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access, to intake, to the visit, to care coordination, and ongoing health management NextGen Healthcare provides innovations for healthier communities.

  • Online visibility and reputation management
  • Self-scheduling
  • IVR, chat bot, call deflection
  • Appointment reminders
  • Recall
  • Automated wait-list
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  • Secure text messaging
  • Pre-appointment Intake
  • Digital document and information upload
  • Cost and payment transparency
  • Broadcast messaging
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  • Virtual visits
  • Ambient listening (AI-generated SOAP notes)
  • Direct-to-desktop
  • Mobile
  • ePrescribing
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  • Automated messaging
  • Patient surveys
  • Referrals
  • Medication refill
  • Population health analytics
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  • Remote patient monitoring
  • Automated e-statements and electronic bill pay options
  • Patient portal (payments, education, results, etc.)
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Revenue
Integrity
NextGen®
Closed Loop
Patient
Experience
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Access
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Intake
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Visit
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Care
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Management
Benefits of NextGen Patient Experience Platform
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Empower patients
Give patients more opportunities to connect with your practice online. This will help reduce administrative workloads and no-shows.
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Increase revenue
Offer patients multiple options to pay before, during, and after appointments. An online payment solution will also help increase the speed and volume of your revenue.
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Streamline workflow
Keep patient records accurate with online forms that can be easily updated before appointments.
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Eliminate phone tag
Phone volume can be reduced when patients ask questions and receive answers through a portal.
Authorize process in EHR technology.
Boost engagement and security
Enable providers to interact with their patients securely 24/7.
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Improve care outcomes
Increase access to care conveniently with virtual visits for both individuals and groups.

PRODUCT HIGHLIGHTS

Advantages of NextGen Patient Experience Platform

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Visit management
Allow patients to make appointments 24/7 and receive confirmations. Through patient self-scheduling, they have convenient access to care as your practice controls what types of appointments are offered online.
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A patient checking into their virtual visit on a laptop
Pre-visit
Enable patients to go online to complete registration forms, submit insurance cards, update health history, and make payments. They can also receive appointment reminders and manage payment history—all from the comfort of home.
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A patient having a virtual visit on her tablet with her doctor on screen
Visit
Give patients safe, convenient, HIPAA-compliant access to care as your practice provides a simple user experience with no app or login required. You can also save time with a virtual care platform that integrates with your EHR/practice management platform.
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A son helping his father engage with his post-visit care on a laptop
Post-visit
Give patients the freedom to go online to view lab results, prescribed medications, and educational materials, as well as communicate with clinicians through secure messaging. Help reduce front office burdens and increase revenue when you offer patient-friendly online payment methods.
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A doctor managing her patient's post-visit health information on a laptop
Health management
Use remote patient monitoring devices to monitor chronic conditions and obtain real-time patient data without the need for an in-person visit. Make patient encounters more productive when you optimize your intake process by enabling patients to fill out forms online.
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People are loving NextGen Healthcare
Hear what clients have to say about integrated patient engagement solutions
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“Since the telehealth solution integrates smoothly with the workflow, we quickly changed our scheduled visits from physical visits to virtual ones.”
Patrick Toomey
Assistant Administrator
Virginia Cardiovascular Specialists
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“Integration with the scheduling platform is more efficient and effective. That’s the return we immediately noticed when our schedulers could book an appointment with no extra cost or time.”
Nicholas Korchinski
Chief Information Officer
CareMount Medical
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“NextGen PxP Portal helps us meet Meaningful Use and MIPS requirements by the fact that it allows patients to have access to their records and enables them to interact with providers. It does everything that a patient portal is supposed to do.”
Patrick Christian
Database Administrator and Integrations Engineer
OrthoTennessee
READY TO UPGRADE YOUR PRACTICE?
Make the switch to NextGen Healthcare