NextGen Patient Experience Platform

A woman meeting with her doctor via laptop computer for a virtual visit/telehealth

Engaged patients increase the chances for better health outcomes and greater satisfaction for your practice. For every step of their journey, there’s a patient engagement solution that adds convenience and accessibility to your care delivery.

See It In Action Self Guided Demo

Experience the benefits of NextGen Healthcare

Empower patients

Your patients can conveniently schedule appointments online anytime. As they become more engaged, your staff can lighten their administrative workload and deal with fewer no-shows.

Increase revenue

Offer patients multiple options to pay before, during, and after appointments. An online payment solution will also help increase the speed and volume of your revenue.

Streamline workflow

Keep patient records accurate with online forms that can be easily updated before appointments.

Eliminate phone tag

Phone volume can be reduced when patients ask questions and receive answers through a portal.

Boost engagement and security

Enable providers to interact with their patients securely 24/7.

Improve care outcomes

Increase access to care conveniently with virtual visits for both individuals and groups.

PRODUCT HIGHLIGHTS

Advantages of NextGen Patient Experience Platform

A patient having a positive experience scheduling a virtual visit on a tablet

Visit management

Allow patients to make appointments 24/7 and receive confirmations. Through patient self-scheduling, they have convenient access to care as your practice controls what types of appointments are offered online.

A patient checking into their virtual visit on a laptop

Pre-visit

Enable patients to go online to complete registration forms, submit insurance cards, update health history, and make payments. They can also receive appointment reminders and manage payment history—all from the comfort of home.

Visit

Give patients safe, convenient, HIPAA-compliant access to care as your practice provides a simple user experience with no app or login required. You can also save time with a virtual care platform that integrates with your EHR/practice management platform.

Post-visit

Give patients the freedom to go online to view lab results, prescribed medications, and educational materials, as well as communicate with clinicians through secure messaging. Help reduce front office burdens and increase revenue when you offer patient-friendly online payment methods.

Health management

Use remote patient monitoring devices to monitor chronic conditions and obtain real-time patient data without the need for an in-person visit. Make patient encounters more productive when you optimize your intake process by enabling patients to fill out forms online.

People are loving NextGen Healthcare

Hear what our clients have to say about an integrated patient engagement solution

A doctor meeting virtually with a patient using her phone

“Integration with the scheduling platform is more efficient and effective. That’s the return we immediately noticed when our schedulers could book an appointment with no extra cost or time.”