Patient Self Scheduling Solution |NextGen Healthcare

A woman on her phone scheduling an appointment

Reduce phone volume, patient wait times, and staff fatigue with a highly configurable, real-time online scheduling solution that connects directly to your practice management system.

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Benefits of integrated patient self-scheduling

Improve clinical and financial outcomes

Fill gaps in providers’ schedules by allowing patients to make their appointments online.

Provide 24/7 access

Offer convenience and continuous appointment access for your patients.

Reduce staff time spent on scheduling

Save staff time and free them up to focus more on patient care.

Decrease phone volume

Ease staff workloads with reduced front-desk call volume and interruptions.

Reduce no-shows

Allow patients to easily cancel and modify their appointments online.

Greater efficiency

Ensure operational efficiency throughout the practice during busy seasons with limited staff.

A woman using her phone to see her doctor with virtual visits

What patients want

Why patient engagement is a gamechanger

Patients expect healthcare to offer one-stop shopping functionality similar to Amazon. On the practice side, when resources are stretched to the limit, providers and staff need all the available technology to gain efficiencies and work smarter.

Features of an integrated patient self-scheduling solution

Any device, anywhere

Enable patients to use step-by-step scheduling on a web-enabled device.

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Real-time online scheduling solution that connects directly to your practice management system.

Scheduling templates

Allow providers to control the appointment types available for online scheduling and manage practice scheduling templates based on provider, staff, or other resources (e.g., flu clinic, dentist chair, mammogram, etc.).

Providers and staff need all the available technology to gain efficiencies and work smarter.

No login needed

Give patients login-less or guest access.

Timely reminders

Enable your practice to send email or text appointment reminders, including ones not scheduled online. Spanish language support is available.

Enable patients to use step-by-step scheduling on a web-enabled device.

Confirm, reschedule, cancel

Process appointment confirmations, rescheduling, and cancellations at the time of the email/text reminder (as allowed by your practice).

Integrated patient self-scheduling comes with a powerful EHR.

Fully integrated

Leverage a solution that integrates with athenahealth Centricity (formerly known as GE Centricity), Greenway PrimeSuite, and NextGen Enterprise PM.

A grandmother scheduling a healthcare appointment on her smartphone with her granddaughter

Get people engaged in their health

NextGen Patient Experience Platform - A Virtual Front Door to your Practice

Learn how an integrated patient experience platform can help people become more engaged in their healthcare. User-friendly technology supports the clinical and financial outcomes practices need to stay competitive and thrive.

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We learned that integration with the NextGen Enterprise EHR for patient self-scheduling and virtual visits solutions lowered the risk of duplicative chart problems, which poses a significant patient risk.

Joni Chroman

COO FPA Women's Health

The results speak for themselves

View all our awards

READY TO UPGRADE YOUR PRACTICE?

Make the switch to NextGen Healthcare

Provide convenient and flexible access to care with patient self-scheduling capabilities

Features of an integrated patient self-scheduling solution

The results speak for themselves