A woman on her phone scheduling an appointment

Provide convenient and flexible access to care

Reduce phone volume, patient wait times, and staff fatigue with a highly configurable, real-time online scheduling solution to increase patient satisfaction and practice success.

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Benefits of NextGen Self-Scheduling powered by Luma
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Fill schedules and increase revenue
Open slots to help patients get in for the care they need while filling your schedule.
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Provide 24/7 access
Offer convenience and continuous appointment access for your patients.
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Save time for staff
When patients can self-schedule, staff spend less time managing appointments over the phone.
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Decrease phone volume
Ease staff workloads with reduced front-desk call volume and interruptions.
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Reduce no-shows
Allow patients to easily cancel and modify their appointments online.
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Improve patient convenience
With web and text message-based scheduling, patients can more conveniently and easily schedule with your practice.

Explore the benefits

How can NextGen Patient Experience help your practice?

See how you can benefit.

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$ 100
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Total hours saved per year

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

PRODUCT HIGHLIGHTS

Advantages of NextGen Self-Scheduling powered by Luma

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Integrated text/web scheduling
Rules-based, PM/EHR-integrated scheduling guides patients to the right appointment time with the right provider. NextGen Self-Scheduling integrates with the appointment book in NextGen Enterprise PM.
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Automated, actionable reminders
With NextGen Patient Engage powered by Luma, automated reminders integrate with the schedule and prompt patients to confirm, cancel, or reschedule their appointments. (This is an add-on module.)
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Seamless cancellation management
If a patient responds to a reminder that they can no longer make the appointment, an option to reschedule and quickly choose a new time is automatically sent.
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Simple waitlist capabilities
Patients can easily sign-up on a waitlist to get an appointment sooner. The Smart Waitlist for NextGen Self-Scheduling automatically notifies patients when there’s an appointment time available. (This is an add-on module.)
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Convenient referral engagement
Interactive notifications inform patients when they've been referred to your practice. Automatic notifications also allow patients to book an appointment and provide real-time confirmation. This add-on module is a significant time-saver for your staff that also keeps providers in the loop at every step.
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Expanded scheduling options
Let new and returning patients schedule from your Google My Business profile with this add-on module.
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Get people engaged in their health
NextGen Patient Experience Platform — A Virtual Front Door to your Practice
Learn how an integrated patient experience platform can help people become more engaged in their healthcare. User-friendly technology supports the clinical and financial outcomes practices need to stay competitive and thrive.
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We learned that integration with the NextGen Enterprise EHR for patient self-scheduling and virtual visits solutions lowered the risk of duplicative chart problems, which poses a significant patient risk.

Joni Chroman
COO FPA Women's Health
READY TO UPGRADE YOUR PRACTICE?
Make the switch to NextGen Healthcare