A patient offering payment at checkout

Streamline and simplify the patient payment process

Get paid faster with patient-friendly payment methods. Maximize revenue generation with e-statements, automation, and more payment channels. NextGen Pay powered by InstaMed provides a more convenient healthcare payment approach that your patients and staff will appreciate.

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A patient paying their medical bill using their tablet computer and credit card
Give patients what they want
Find out the latest healthcare consumer payment trends and the effects of the digital surge. These trends serve as a roadmap to provide a better payment experience with a high level of personalization, automation, and transparency.
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Benefits of NextGen Pay
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More payment channels
Enable your practice to lower barriers to capture revenue and speed up collection with flexible, automatic payment options and plans that include a guest pay (no login needed) option.
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Reduced billing costs
Offer e-statement enrollment or securely save payment information on file to automatically collect balances without printing and mailing a statement.
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Simpler staff workflow
Eliminate manual processes with payment posting into NextGen Enterprise PM and use a single dashboard report across all payments for efficient reporting.
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Improved patient experience
Leverage integration with NextGen PxP Portal, NextGen Virtual Visits, and NextGen Patient Engage to offer patients a more user-friendly payment experience.
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User-friendly administrative tools
Use a single reporting dashboard to review payment analytics. A variety of standard and configurable reports are also available.
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Secured payment process
Protect payment data and reduce security and compliance efforts with PCI-Validated Point to Point Encryption (P2PE), tokenization, EMV-supported devices, and more—all on InstaMed’s PCI Level One, HITRUST, and Europay, Mastercard, and Visa (EMV) certified platform.

Medical groups practice medicine; they are not creditors. We needed a way to make sure patients paid their responsibility without any additional costs to collect.

Joe Clark
CEO Sierra Pacific Orthopedics


Key features of a patient-centric payment solution

Automated payment batching
Manage patient payments with NextGen Enterprise PM without disrupting workflow. Eliminate the manual process of entering payments into a batch in the practice management system.
A person swiping their card into a machine to pay for their healthcare services
End-to-end processing
Simplify payment collection tasks. Increase revenue with less effort through an online solution that automatically posts to your practice management system and provides payment transaction reporting.
A woman paying for her health visit on a computer
Robust reporting and user-friendly tools
Manage, view, and collect payments all in one place. Your practice can consolidate payments, configure permissions by role, and switch to different reports instantly.
User-friendly tools
Use a single reporting dashboard to review payment analytics. A variety of standard and configurable reports are also available.

The results speak for themselves

Make the switch to NextGen Healthcare