A person checking in for their first appointment

Simplify check-in with digital patient intake & seamless EHR integration

Make digital intake easier for all with pre-appointment communication and digital forms. Minimize wait times and speed up pre-visit workflows so care can get started sooner.

Empower Your Patients—Find the Perfect Patient Engagement Solution
Make it easier for people to connect to your practice and get the most out of your care.
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Patient Intake

The NextGen Closed Loop Patient & Practice Experience

Patient intake, man looking at phone to schedule appointment
Patient-centered communications
Luma AI and Natural Language Processing (NLP) can send reminders in 33+ languages and understands conversational responses. Patients can confirm, cancel, or reschedule appointments directly from the reminder.
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Secure messaging
Allow your patients to interactively chat with staff and provide documents. Your care team can also send broadcast messaging to patient populations, keeping you connected anywhere and anytime.
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Digital patient intake & screening forms
NextGen® Patient Engage powered by Luma allows digital intake forms custom to appointment types to be sent and completed by a patient prior to the appointment. Once collected, discrete data, demographic information, insurance verification, and consent forms are updated in the PM.
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Patient intake, easy online scheduling
Eligibility & payment collection
Ensure cost and payment transparency before the visit. Pre-check forms collect insurance information and co-pays, and offers cost estimates to boost overall financial management.
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Patient intake, happy doctor using Luma
Better integration
Keep NextGen Enterprise EHR as the source of truth with structured patient data captured within clinical templates.
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Explore the benefits

How can NextGen Patient Experience help your practice?

See how you can benefit.

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100,000

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$ 100
$ 5,000

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10 %
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Additional reimbursement per year

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Total hours saved per year

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

Benefits of our digital intake solutions
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Reduce data entry
No more keying in handwritten information. Patient intake data automatically populates within the EHR and practice management system.
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Make encounters more productive
A more convenient and seamless pre-check process creates a positive practice environment and helps make patient encounters more productive.
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New opportunities for your practice
Help get patients more comfortable with communicating with your practice online—and open doors to online payments and virtual visits, creating new avenues for care delivery and revenue.
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Reduce no-shows and phone volume
Configure and send text/email appointment reminders and confirmations easily to reduce no-shows and phone volume.
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Minimize errors from scanning
Scanning forms into the EHR consumes time and increases the chance of errors. Patient intake data gathered online or during an in-office appointment through a digital pen goes directly into the EHR.
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A better patient and staff experience
Digital intake solutions are more convenient and make waiting rooms less crowded. The patient submits information from the comfort of their home, alleviating the burden of data collection and entry on your staff.

Patients write in the forms, which translate into a digital format on a template that stretches back to the providers. They see this data originally put in by the patients.

Sal Saldivar
Chief Information Officer La Maestra Community Health Centers
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