Our approach to AI and healthcare IT solutions
Technology is changing the world, and healthcare, as we know it. One thing that stays the same is NextGen Healthcare's mission to enable better outcomes by eliminating the clerical noise surrounding every stage of the care journey.
We are expanding what is possible, utilizing the best of both AI and intelligent automation to maximize efficiency for all practices.
Technology Empowering Humanity in Healthcare
Healthcare is human
Maintain data safety
Be deliberate in AI use
Navigate inherent bias
Benefit the healthcare frontline
One AI-Powered Platform—The Entire Care Journey
From first contact to lifelong care, our AI-powered platform maximizes efficiency at every stage of the care journey. Combining advanced AI with intelligent automation, a true Closed Loop™ Experience enhances outcomes and deepens relationships for both patients and providers.
It minimizes documentation and streamlines workflows, empowers individuals to actively participate in their health, and ensures that you maintain the revenue integrity needed to grow and thrive. Smarter. More efficient. Stronger connections. That’s better healthcare.
AI & INTELLIGENT AUTOMATION
Elevating Every Stage of the Care Journey
Optimizing Intake
Revolutionizing Visits
Enhancing Care Coordination
Elevating Health Management
The New UI is No UI™
Providers shouldn’t be tied to the keyboard. We’re using AI to improve doctor-patient connections to make healthcare better for both.
On a smartphone, NextGen® Ambient Assist automatically transforms doctor-patient conversations into structured SOAP notes—saving providers up to 2.5 hours per day—and with AI suggestions for ICD-10 coding, medications, lab orders, and configurable charge capture workflow. All with a simple tap.
People are Loving NextGen Healthcare
Make the switch to NextGen Healthcare
FAQs
Get Clarity on What AI Means for Your Practice
From documentation to patient experience, explore how NextGen Healthcare’s innovations are designed to solve real challenges without adding complexity.
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Can AI generate accurate SOAP notes from patient provider conversations?
Yes, Ambient AI can generate accurate SOAP notes from patient-provider conversations using ambient listening and natural language processing, though clinical validation and oversight are essential for reliability.
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How does NextGen AI help reduce clinician burnout and improve work-life balance?
NextGen Ambient Assist uses AI to reduce clinician burnout by automating documentation, minimizing after-hours charting, and allowing more patient interaction. This improves efficiency, reduces stress, and supports better work-life balance for providers.
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Is NextGen’s use of AI secure and HIPAA-compliant?
NextGen’s use of AI follows HIPAA-compliant measures to ensure patient data privacy and security while using AI. These include encryption, secure storage, access controls, patient consent, and audit trails. This ensures safe, compliant use of clinical conversations.
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What billing and coding tasks are automated in NextGen’s RCM suite?
NextGen Charge Review Rules Engine combines intelligent automation (IA) with custom, specialty-specific rules to review and correct charge data from your EHR before passing it to your practice management (PM) system.
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What is NextGen Ambient Assist, and how does it reduce documentation time?
NextGen Ambient Assist uses AI to passively listen during clinical visits, understand provider-patient conversations, and automatically create encounter documentation like SOAP notes, eliminating the need for manual typing.
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Does NextGen use predictive analytics or LLMs to improve clinical outcomes?
Yes, NextGen(R) Mobile Pro with Ambient Assist AI uses predictive analytics and large language models (LLMs) to interpret clinical conversations and identify patterns and then suggest actions, improve outcomes, enhance documentation, and support decision-making.


