Ambulatory Healthcare Professionals from Across the U.S. Gather in Orlando to Explore How Technology Can Maximize Patient Outcomes


During 140+ Sessions, UGM23 Attendees will Learn about AI-Driven Ambient Listening to Reduce Physician Burnout and other HealthTech Innovations

REMOTE-FIRST COMPANY/ORLANDO, FL — Nov. 29, 2023 — Thousands of healthcare professionals from around the country have convened at Rosen Shingle Creek in Orlando, Florida, this week to learn from industry leaders and each other, and engage with the latest artificial intelligence (AI)-driven healthcare technology solutions.

Themed Maximize Outcomes, UGM23 is the 26th annual user group meeting (UGM) hosted by NextGen Healthcare, a leading provider of innovative, cloud-based healthcare technology solutions. Over the next three days, ambulatory healthcare professionals will attend expert-led sessions on optimizing workflows and leveraging mobile solutions to reduce provider burnout, employing data to improve patient outcomes, and using AI in a secure and responsible way.

Attendees will experience NextGen® Ambient Assist, a new ambient listening solution that interprets patient-provider conversations in real time to summarize appointments and document care plans directly into the EHR. They can also learn about NextGen® Patient Engage and NextGen® Self-Scheduling powered by Luma, which employ AI and natural language processing to provide automated conversational responses to patient texts and improve patient self-scheduling.

“Each year at UGM, we equip our clients with the tools, training and education to solve real-world challenges with technology,” said David Sides, president and CEO of NextGen Healthcare. “With exciting developments in mobile and AI playing a transformative role in healthcare, UGM23 promises to empower professionals across the country to create healthier communities.”

Conference highlights include:

  • More than 140 breakout sessions on topics ranging from navigating regulatory challenges to bridging the health equity gap
  • An introduction to NextGen Enterprise 8 (NGE 8), the latest and most-advanced version of the award-winning NextGen® Enterprise EHR
  • Excellence in Healthcare Awards on November 30—presented to clients who demonstrate leadership in the areas of Innovation, Integration and Interoperability, Financial Management and Clinical Care.

Live UGM23 updates will be shared on NextGen Healthcare’s Facebook, LinkedIn, X, and Instagram pages with the hashtag #NextGenUGM23.

About NextGen Healthcare, Inc.
NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions. We are reimagining ambulatory healthcare with award-winning EHR, practice management and surround solutions that enable providers to deliver whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a relentless quest to achieve better healthcare outcomes for all. Learn more at, and follow us on Facebook, X, LinkedIn, YouTube, and Instagram.

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