Simplify check-in with digital patient intake & seamless integration

Make intake easier for all with pre-appointment communication and digital intake forms. Minimize wait times and speed up pre-visit workflows so care can start sooner. Fully integrated into your EHR & PM with the NextGen Closed Loop Experience.

Empower Your Patients—Find the Perfect Patient Engagement Solution
Make it easier for people to connect to your practice and get the most out of your care.
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Our approach to AI and healthcare IT solutions

Technology is changing the world, and healthcare, as we know it. One thing that stays the same is NextGen Healthcare's mission to enable better outcomes by eliminating the clerical noise surrounding every stage of the care journey. We are expanding what is possible, utilizing the best of both AI and intelligent automation.

An award-winning EHR system from a partner you can count on

It’s time for better. Better work-life balance, less documentation, data at your fingertips, and better clinical and financial outcomes. Built for your entire organization, our integrated solutions make life better for both patients and providers.

AI-Enhanced Documentation Is Here
Bring the joy back to your day with a new documentation workflow designed to end after-hours charting for good.
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The results speak for themselves

Our award-winning healthcare IT solutions become better each year thanks to the tireless efforts and ingenuity of our diverse team and insightful feedback from medical practices like yours.

Contact NextGen Healthcare

How can we help you achieve better healthcare outcomes for all?

Schedule a Demo

Our sales team is ready to answer any of your questions.

Contact Sales

Live Chat

Skip the line and talk with a member of our sales team now.

Chat With Sales

Book a Meeting

Ready to see how it works? Pick a date and time that works for you.

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Client Support

Log in to NextGen Success Community to contact support, submit tickets, and track claims.

Connect with Support

Partners

Our partners and channel resellers help deliver healthcare solutions that support provider practices.

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Are you a patient?

NextGen Healthcare supports your physician so they can support you. Please reach out to your provider with any concerns or needs.

Explore the benefits

How can NextGen Healthcare help your practice?

See how you can benefit.

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500,000

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$ 5,000

Additional potential reimbursement (per year)

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Potential hours saved from reduced documentation time

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

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Case Study

LUXITH G.I.E. Leverages Mirth Connect to Maintain Seamless Interoperability Across Luxembourg

LUXITH G.I.E. provides shared IT services, software, and infrastructure for its members, who are general and specialty hospitals and diagnostics centers in Luxembourg. LUXITH G.I.E. is the national IT unit of the Federation of Luxembourg Hospitals (FHL). 

AI & INTELLIGENT AUTOMATION

Elevating Every Stage of the Care Journey

Increasing Access
How care begins is crucial to the success of the overall journey. The key to a healthy beginning is increased access to your practice. Interactive voice response, call deflection, automated waitlist, convenient self-scheduling, and AI-powered customer service agents ensure that every patient begins their care journey with you right.
An EMR with digital patient intake forms makes the patient experience more seamless.
Optimizing Intake
A patient's time in-office is incredibly valuable for both them and the practice. Automated digital intake forms and AI-backed OCR documentation drastically reduces time spent in office. Patients complete intake forms ahead of their visit through secure omnichannel communication methods while remaining documents such as IDs and insurance cards can be scanned and updated with AI.
Revolutionizing Visits
Clerical work should never get in the way of the patient and the provider. AI provides a summary of the patient's medical history ahead of their appointment while ambient listening technology transforms the visit itself into a structured SOAP note, even making suggestions for ICD10s, medications, and lab orders. The ability to save up to 2.5 hours a day, all in the palm of your hand.
Increase revenue and improve care results with proper billing practices.
Enhancing Care Coordination
A successful care journey has to extend beyond the initial visit, enabling the patient to remain engaged with their care long-term. Automations to post care actions such as generating follow-up messages, delivering education materials, and managing referrals reduce attrition and increase long-term patient health.
 
Elevating Health Management
Produce better healthcare outcomes for all with better ongoing care management. Automated e-statements, convenient digital payment methods, and intelligent automated claims, denial, and appeals management all help maintain care past the patient visit, strengthening the patient-provider relationship and reducing unnecessary lapses in care and hospital visits. 
 

NextGen® Closed Loop™
Patient & Practice Experience

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access to intake, to the visit, to care coordination, and ongoing health management, we provide innovations for healthier communities.

  • Online visibility and reputation management
  • Self-scheduling
  • IVR, chat bot, call deflection
  • Appointment reminders
  • Recall
  • Automated wait-list
Watch Client Testimonial
  • Secure text messaging
  • Pre-appointment Intake
  • Digital document and information upload
  • Cost and payment transparency
  • Broadcast messaging
  • Interoperability with payers, HIEs & state reporting
Watch Client Testimonial
  • Customizable EHR/PM workflows
  • Ambient listening (AI-generated SOAP notes)
  • Virtual visits
  • Direct-to-desktop
  • Mobile
  • ePrescribing
Watch Client Testimonial
  • Automated messaging
  • Patient surveys
  • Referrals
  • Medication refill
  • Population health analytics/care coordination
  • Revenue cycle management
Watch Client Testimonial
  • Remote patient monitoring
  • Automated e-statements and electronic bill pay options
  • Patient portal (payments, education, results, etc.)
Watch Client Testimonial
Revenue
Integrity

NextGen®
Closed Loop
Patient & Practice
Experience

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Access
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Intake
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Visit
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Care
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Management
OUR PRINCIPLES ON AI

Technology Empowering Humanity in Healthcare

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Healthcare is human

Our approach aims to utilize the best in AI and intelligent automation to eliminate the clerical noise that disrupts the clinical, leaving more time for physicians and staff to provide that human element that makes care possible.
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Maintain data safety

The safety of health and payment data remains at the forefront of our solution development. Bringing the power of tools that can learn from data provided to it while ensuring its safety is our top priority.
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Be deliberate in AI use

With such high potential, it is paramount that AI use be managed deliberately and with care, ensuring all uses follow best practices. This is crucial to our ethical approach to using this powerful technology.
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Benefit the healthcare frontline

With healthcare worker shortages affecting practices all over, our goal is to provide current and future workers with the innovative tools to make their jobs better, and provide better healthcare.
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Navigate inherent bias

AI algorithms are largely products of the datasets that inform them. These can develop natural biases without deliberate human curation. We ensure our uses of AI solutions work to benefit every community and group.

Proof is in the numbers

Make the switch to NextGen Healthcare and experience the successes for yourself.
$k
saved per month
+
tasks eliminated per month
%
decrease in claim denials

Hear what our clients have to say about NextGen Mobile

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"The ability of NextGen [Healthcare] to use listening technology to create a note which is succinct and easy to read is invaluable, particularly in this age of endless, templated notes. NextGen Ambient Assist is a slam dunk!"
Brian Heimer, MD
Medical Director, Digital and Virtual Health
American Health Network, Optum
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"Ambient Assist truly is lightning in a bottle! Something that will forever shape how clinical documentation works. Great for patient care and something to produce better outcomes.”
Alex Suarez
Informatics Specialist
Stuart Cardiology
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"Ambient Assist has allowed me to be more efficient in clinic. I'm able to just focus on the patient. I find I'm more mentally present. I'm not worried about taking notes. From that standpoint, I think that makes me a better doctor."
Keith M. Nord, MD
Sports Orthopedics & Spine

Experience the benefits of NextGen Analytics and Insights

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Patient Health Trends

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Practice Efficiency

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Billing

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Quality of Care

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Provider performance

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Patient Engagement

Preventive Care Planning

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Resource Allocation & Optimization

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Patient Appointment Flow

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Revenue Cycle

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Benchmarking and Reporting

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Cost of Care

SOLUTION

The New UI is No UI™

Providers shouldn’t be tied to the keyboard. We’re using AI to improve doctor-patient connections to make healthcare better for both.


On a smartphone, NextGen® Ambient Assist automatically transforms doctor-patient conversations into structured SOAP notes—saving providers up to 2.5 hours per day—and with AI suggestions for ICD-10 coding, medications, lab orders, and configurable charge capture workflow. All with a simple tap.


See It In Action

What a fully managed service can do for you

Mirth Connect is a leading integration engine known worldwide which allows you to manage your own deployment in-house. However, that can mean constant oversight of workflows and infrastructure. Mirth Fully Managed, powered by the Mirth Connect, with access to all its functionality and high value commercial extensions, removes that burden for you.

Benefits for your organization DIY Fully Managed
Serverless deployment - Automated, fully managed cloud deployment with clustering and failover x
Elastic resource scaling - Compute and store according to your demands x
High availability - Guaranteed uptime SLA with disaster recovery tooling x
Pre-built solutions - For most common integrations/vendors x
Automatic version upgrades - Always keep your system on the latest version of Mirth Connect x
Comprehensive interface monitoring - Combination of automated and real-human review x
Robust analytics dashboard - Review the success & performance of your interfaces anytime x
Integration on-demand - Hands-on development and project management expertise whenever you need it -
24x7x365 support - Interoperability experts on standby to make sure your interfaces stay up and running -

People are Loving NextGen Healthcare

Hear what our clients have to say about the effects of our automation solutions
Five star testimonial Five star testimonial Five star testimonial Five star testimonial Five star testimonial
"I've been practicing now for over 25 years. And when I see a patient, I can't tell you how important it is for me to be able to see body language. When I'm using NextGen® Mobile, I'm able to concentrate on those nonverbal cues that otherwise I would completely miss if I were typing away madly into the computer."
Brian Heimer, MD
Medical Director, Digital and Virtual Health
American Health Network, Optum
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“One of the biggest improvements we’ve seen over the past seven years is not only the automation of many processes but also having access to real-time data. This helps our staff make the most appropriate clinical decisions on behalf of the client."
Joey Zepeda
Director of Operations
Arizona Youth & Family Services
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“Our providers no longer spend time after hours to finish charts. We’ve seen an increase in visits and quicker month-end closing. It’s not hyperbole to state that the NextGen Mobile implementation is the best EHR decision we have made."
Ryan Geiler
Advanced Clinical Applications and Analytics Coordinator
Community Medical Center

SPEAKERS:

Hear from our experts

Muhammad Chebli

Vice President, Solutions, NextGen Healthcare

Jackie Knight

Product Manager, Interoperability

NextGen Healthcare

kevin-sigafoes

Kevin Sigafoes

NextGen Healthcare Solutions Director for Interoperability

Proof is in the numbers

Make the switch to NextGen Healthcare and experience the successes for yourself.
$K
saved per month with patient self-scheduling
%
decrease in claim denials
+
billing-related tasks eliminated per month

Executive Team

Arthritis Health Associates Excels in Annual MIPS Performance

Discover how NextGen Healthcare Quality Program (QP) Services drove a major leap in MIPS performance—helping the practice avoid over $170,000 in penalties and secure a positive payment adjustment exceeding $130,000.
Learn More

Patients write in the forms, which translate into a digital format on a template that stretches back to the providers. They see this data originally put in by the patients.

Sal Saldivar
Chief Information Officer La Maestra Community Health Centers
READY TO UPGRADE YOUR PRACTICE?

Make the switch to NextGen Healthcare

FAQs

Common Questions

You’ve got questions, we’ve got answers.

NextGen Healthcare clients have outstanding outcomes with our solutions.
Professional services support can empower physicians to stay independent.
Clients showcase how they use NextGen Healthcare to be best-in-class providers..
NextGen Healthcare clients share practices that improve clinical and financial outcomes.
NextGen Healthcare client advocates share their experiences in videos and case studies.
NextGen Healthcare clients speak on webinars and assist their peers with innovation.
  • Who can I call for technical help with login?

    For technical help, log in to our Success Community.
    NextGen Healthcare clients have outstanding outcomes with our solutions.
  • How can I reach the sales department?

    Are you ready to learn more about our solutions? You can reach our sales team through the chatbot or Chat with Sales option. If you are ready for a demo, you can complete our Schedule a Demo form. If you want to talk with someone now, please call 1-855-510-6398.
    Professional services support can empower physicians to stay independent.
  • Where can I submit an RFI or RFP?

    If you are looking to send a request for information (RFI) or request for proposal (RFP), please send your information to info@nextgen.com
    Clients showcase how they use NextGen Healthcare to be best-in-class providers..
  • Where can I contact NextGen Healthcare client support?

    Our US-based support lines:

    • NextGen Office 1-877-523-2120
    • NextGen Enterprise: 1-855-657-4373
    • NextGen RCM 1-800-841-6282
    NextGen Healthcare clients share practices that improve clinical and financial outcomes.
  • What is the difference between NextGen Office and NextGen Enterprise?

    NextGen Enterprise is an award winning EHR system that supports healthcare provider groups of all sizes. Designed with all the productivity tools and reporting capabilities providers and staff need, NextGen Enterprise delivers pre-built in configurable clinical contact for 30+ specialties to improve the patient-provider experience and overall healthcare outcomes. Additionally, secure and seamless data exchange, population health management, and revenue cycle management support emerging value based care and whole patient care models.

    NextGen Office is an award-winning, fully integrated cloud-based clinical and billing solution designed for smaller independent practices. (< 10 providers) The solution includes specialty specific EHR content, an easy-to-use patient portal and the claims clearinghouse. NextGen Office is an all-in-one solution to help streamline workflows, improve chemical outcomes, and refine reporting while enhancing patient satisfaction for both the clinician and patient.
    NextGen Healthcare client advocates share their experiences in videos and case studies.
  • What specialties does NextGen Healthcare service?

    NextGen Healthcare solutions can work with nearly every provider specialty. To find optimizations for your specialty, please visit our specialty pages.
    NextGen Healthcare clients speak on webinars and assist their peers with innovation.

Still need help?

We can help. Let us know how we can help your practice deliver better outcomes for you and your community.

Partners

Our partners and channel resellers help deliver healthcare solutions that support providers.

Learn More

Ask Sales

See why thousands of providers are choosing NextGen Healthcare to support their practice.

Contact Sales

Client Support

Log in to NextGen Success Community to contact support and submit and track cases.

Connect with Support