Specialty
Behavioral Health
Healthcare reform has expanded Medicare and Medicaid coverage, and increased the number of people covered by private health insurance. The resulting changes in reimbursement are not only affecting patients' ability to seek treatment but also providers' ability to deliver these services. Our EHR and practice management solutions for behavioral and mental health enable you to keep up, by allowing you to freely create content, adopt and adapt workflows, and build reports—without a partner.
Gary Steiner
NextGen Healthcare specialty director, behavioral health
Gary has more than 20 years of experience in senior leadership roles within the behavioral health industry, managing the IT, development, integration and test, and support departments responsible for designing, implementing, providing training on, and supporting EHRs.
Get in touch with Gary
The documentation process has greatly improved from our old paper system, which had our staff all over the place trying to figure out where to input data and where to find what they need. Now, they go into the system, quickly see where information belongs, input it easily, and get back to patient care.
Dr. Joe Hromco, vice president of Operations
Western Psychological and Counseling Services
Before the visit
Send appointment reminders as clients prepare for their group therapy appointment. Let a client join if another one cancels their appointment.
Check-in
View the client's responses to therapy queries. Securely transfer completed interviews and questionnaires to the client record. Accomplish this while reducing clicks and check-in time, and improving client communication and satisfaction.
During the visit
Use your mobile device to document the encounter as it happens. Complete documentation before your next therapy session. Comply with regulations by optimizing your behavioral health workflow.
Checkout
Communicate information bidirectionally with one or more external entities, which certified community behavioral health clinics (CCBHCs) and designated collaborating organizations (DCOs) need to do for success.
After the visit
After the visit use the behavioral health EHR and practice management system to submit bundled rates. Receive all of the dollars your group earns, regardless of whether you use daily or monthly bundled rates.
Freedom to practice the way you want
Watch a behavioral health demo to see how you can satisfy Substance Abuse and Mental Health Services Administration (SAMHSA) standards and remove distractions that get in the way of care.
Easy content editing within a group
Limitless reports in the behavioral and mental health practice management software include custom content with open database access. Providing autonomy, they let your group expand as your services expand—without engaging your partner.
Certification, configurability, and scalability
Our true, Certification Commission for Healthcare Information Technology (CCHIT)–certified enterprise solution for multilocation and/or multistate organizations enables you to host your entire organization on one single database. This setup supports enterprise-wide reporting with segregated clinical information.
Vendor-agnostic behavioral health mobile solution
With our solutions for behavioral health, you can quickly and easily complete key clinical tasks, document client encounters in detail, and collaborate efficiently with your coordinated care team. By streamlining workflows and reducing costs of transcription, our solutions can also help save you nearly $200,000 annually.
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Vendor-agnostic interoperability for behavioral health
Our behavioral and mental health EHR solutions enable hospitals and non-NextGen systems to communicate, which eases care coordination while promoting holistic client care.
A behavioral health community—among more than 105,000 healthcare professionals
The Behavioral Health group of the Success Community is your single online destination for solution support, documentation and educational resources, and training. You can visit the community to vote on product enhancements, collaborate with other clients in our chatter forums, and stay up to date with solution news.
RCM Services and NextGen® Financial Suite
Improve financial and clinical performance, maximize opportunities to increase revenue, correct operational inefficiencies, and elevate outcomes across the true revenue cycle.
Revenue leakage
$125B
is left on the table by doctors in the United States every year
Claims processing
65%
of denied claims, on average, are left unresolved by practices
Lost income
25–30%
of medical practice income is lost due to improper billing
Read the Becoming a Certified Community Behavioral Health Clinic: Strategies for a Smooth Transition white paper
How we help
We provide tailored solutions to fit the precise needs of ambulatory practices, as they strive to reach the quadruple aim while navigating the journey of value-based care.