Information
Version of NGE supported:
NGE 5.9.0 and up
NGE 5.9.0 and up
Related Solutions
Move every referral from document received to visit booked.
Insight Health gives specialty practices one connected AI workflow for inbound faxes, referral coordination, prior authorization, patient communication, and scheduling.
AI fax and referral management
Insight Health gives specialty practices one connected AI workflow for inbound faxes, referral coordination, prior authorization, patient communication, and scheduling.
AI fax and referral management
Insight Health reads each clinical document, classifies the referral, extracts key data with 99.5% accuracy, matches the patient, identifies missing information, and routes structured work into the appropriate NextGen Enterprise queue, usually in under two minutes.
Prior authorization
For procedure-heavy workflows, the Prior Authorization AI Agent gathers supporting records, submits through supported payer channels, tracks status, and routes denials, appeals, and clinical exceptions to staff for review.
Patient communication and scheduling
An AI phone agent and two-way texting keep patients informed and schedule the right visit once requirements are complete.
Built for specialty care
Designed for multi-specialty groups and high-volume specialties including orthopedics, neurosurgery, gastroenterology, oncology, and pain management.
Trust and safety
Developed by doctors, HIPAA compliant, and SOC 2 Type II certified. Human review remains in the loop for clinical judgment and exceptions.
The result is fewer keystrokes, faster referral-to-appointment cycles, and one connected workflow across documents, payer work, patient outreach, and scheduling.
Prior authorization
For procedure-heavy workflows, the Prior Authorization AI Agent gathers supporting records, submits through supported payer channels, tracks status, and routes denials, appeals, and clinical exceptions to staff for review.
Patient communication and scheduling
An AI phone agent and two-way texting keep patients informed and schedule the right visit once requirements are complete.
Built for specialty care
Designed for multi-specialty groups and high-volume specialties including orthopedics, neurosurgery, gastroenterology, oncology, and pain management.
Trust and safety
Developed by doctors, HIPAA compliant, and SOC 2 Type II certified. Human review remains in the loop for clinical judgment and exceptions.
The result is fewer keystrokes, faster referral-to-appointment cycles, and one connected workflow across documents, payer work, patient outreach, and scheduling.