EliseAI for NextGen Practices

EliseAI provides a multi-channel AI for practices on NexGen, delivering conversational AI that automates patient communication.

• Scheduling, rescheduling, insurance and new patient intake, patient case creation, billing, reminders, proactive outreach and more.
• Integrates seamlessly with your phone systems and leading EHRs.
• Reduces staff burden, improves patient access, & reclaims valuable time.
• Trusted by leading practices in the NextGen network.

ELISEAI FOR NextGen PRACTICES

How EliseAI Transforms Health Operations

24/7 Multi-Channel Patient Engagement

Answer patient inquiries instantly across voice, text or online. Get rid of hold times, voicemails, and IVRs and capture appointments around the clock.

Inbounds for New & Existing Patients

Handle appointment requests through voice, text, or web. VoiceAI resolves 88% of inbounds without staff intervention.

Outbound Patient Engagement
Improve schedule utilization and reduce no-shows through automated outreach campaigns, virtual waitlists, and personalized outbound calls and SMS reminders.

Intelligent Online Booking

Embed a conversational booking agent on your website that applies your scheduling rules, answers patient questions, and escalates to voice when needed.

Insurance Verification & Eligibility

Collect insurance via phone or text, run eligibility checks, upload images into Athena, & schedule only qualified patients.

Billing & Collections

Answer billing questions and collect patient balances via text so your team stops chasing payments and fielding billing related calls.