Assort Health

Assort Health is the AI Agent Platform for the entire patient journey. Built specifically for specialty practices and now deeply integrated with NextGen, Assort manages inbound and outbound patient communications across voice, SMS, and digital channels, so your team can focus on the care only humans can provide.

Proven scale and outcomes

Deployed across hundreds of practices and 5,500+ providers, Assort’s AI voice agents operate 24/7 in 29+ languages. Practices have seen call abandonment drop below 5% and labor capacity increase 115% within the first 30 days. Over time, this translates to a 5% increase in annual appointment volume and $3.3M+ in additional annual revenue per 100 providers.

How it Works

Assort Health’s AI-native patient access platform integrates seamlessly with NextGen to automate and optimize your front door.

Powered by proprietary healthcare datasets, including 150M+ patient interactions, 62,000 care protocols, and 1.6M unique decision pathways, Assort deploys AI agents that manage inbound and outbound patient communications across voice, SMS, and digital channels.

What Assort Automates

●     Appointment scheduling & rescheduling

●     Care gap outreach

●     Intelligent routing and triage

●     Patient intake

●     Referral management

●     Patient payment resolution

●     High-volume administrative workflows

Patients receive immediate, accurate support 24/7 in multiple languages, while staff are freed from repetitive tasks.

Built for Healthcare from Day One

Assort’s automated implementation engine ingests your NextGen data — visit history, scheduling rules, SOPs, call flows, and payer protocols — to generate organization-specific workflows at launch.

Our AI agents operate 24/7, adapt to your organization’s unique protocols, and continuously learn over time, delivering precision, scalability, and actionable operational insight.

The Result

●     Faster go-live

●     Higher workflow accuracy

●     Reduced call center burden

●     Increased appointment capture and revenue

By deploying Assort within NextGen, healthcare organizations transform patient access from a bottleneck into a measurable growth and efficiency engine, improving access, strengthening revenue performance, and delivering a consistently patient-centered experience.