Artera

Artera strengthens how healthcare providers communicate and care for patients. We bring together voice, text, and email in one platform built for healthcare. Our AI voice agents handle the routine conversations that consume your staff's time: scheduling, intake, referrals, payments, and more.

For NextGen-integrated organizations, Artera's voice and text AI agents automate the full patient access lifecycle. Inbound voice agents answer patient calls 24/7 for scheduling, intake, prescription refills, and symptom-based triage. Outbound agents reach patients proactively for appointment reminders, care gap closure, referral follow-up, and payment collection. Every interaction writes directly to NextGen EHR in real time, keeping your records accurate without staff intervention.

Healthcare organizations using Artera's AI agents have seen measurable results. One orthopedic practice automated 43,000 patient conversations in 60 days, reclaimed over 1,250 staff hours, generated $88,000 in new patient revenue, and reduced call abandonment by 67%. An FQHC serving a multilingual patient population improved appointment confirmation rates by 15%, reduced no-shows by 14%, and cut call time by 32%.

Artera pairs its platform, Artera Harmony, with dedicated AI Service Squads. These are teams who work directly with your practice to design custom AI solutions. New agents go live in weeks, not months. From there, your dedicated Squad continuously optimizes performance through regular reviews of real patient interactions, refining agent behavior and expanding to new use cases as your needs evolve. You name the challenge, we build the solution.

Trusted by 1,000+ healthcare organizations with 11+ years of healthcare-native experience. Ranked #1 Best in KLAS for Patient Communications (2026). SOC 2 Type 2 certified. HITRUST certified. HIPAA compliant. FedRAMP Class D Certification (FedRAMP High). Artera does not use identifiable PHI or PII to train AI models.

Artera is an agentic healthcare company with over a decade of experience strengthening patient access, patient engagement, and patient communications across voice, text, and email.