Every practice deserves a trusted advisor
Ambulatory care leaders are faced with increasing challenges as they navigate the rapidly evolving healthcare landscape. Successful practices are called upon to continuously transform and innovate. NextGen Advisors, a multidisciplinary team of health care experts, partner with clients to solve the strategic and operational challenges they face as they enter into risk bearing, value-based contracts. A member of our team of senior executives take the lead on every contract review engagement to maximize opportunities and manage risk in your payer contracts.
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“We were fortunate to have Dr. Lustick review one of our proposed payer contracts. We were extremely impressed with his expertise and knowledge. He recommended we avoid the proposed contract and indeed we were able to work with the payer to get an entirely new contract which was much more favorable to our group.”
Northeast Missouri Health Council - Four-time consecutive National Quality Award-winning FQHC
Our Services
Strategy
Build a value-based care strategy to maximize revenue, reduce risk and align incentives
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Governance & Organizational Design
Align organization structure with strategic priorities to ensure success
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Population Health Management & Care Coordination
Improve the ability to identify and manage at risk populations
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Care Model Design & Optimization
Evolve practice operations to optimize capital and human resource capacity
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We help ambulatory providers succeed in today’s fee-for-service model, and in the transition to value-based care. Our expertise supports financial stability, and facilitates the evolution to a truly integrated, safe, effective, and efficient practice model. As a result of the COVID-19 pandemic, many providers are losing income from a dramatic drop in encounters. Modern practice management technology tools, combined with a clear organizational strategy and guidance for best-practice operations, are critical to practice sustainability and prosperous futures.
NextGen Advisors can help:
- Develop a patient engagement and access strategy
- Evaluate and right-size your service and specialty mix
- Update compensation and incentive models
- Identify revenue opportunities to address post-COVID shortfalls
- Provide a timely review and refresh of your strategic plan
- Provide an impartial managed care contract review
- Set strategy for managed care contracting and value-based care
- Consider new payment models
NextGen Advisors
Graham Brown MPH
Senior Vice President, NextGen® Advisors
Graham Brown is a principal and senior vice president with NextGen® Advisors focused on transforming care with provider organizations. His practice centers on accountable and value-based care strategy, population health management programs, and technology solutions for providers enabling new models of care delivery across the United States…
Graham Brown is a principal and senior vice president with NextGen® Advisors focused on transforming care with provider organizations. His practice centers on accountable and value-based care strategy, population health management programs, and technology solutions for providers enabling new models of care delivery across the United States.
Mr. Brown is a former senior vice president and national practice leader for population health and clinical integration with GE Healthcare Partners (previously The Camden Group) where he led multidisciplinary client teams in strategy creation, program development, implementation, operations, and performance optimization engagements. He is an experienced leader in organizational development, managed care contracting, and change management initiatives.
Mr. Brown has over 25 years’ experience supporting provider groups, health and hospital systems, integrated delivery networks, and managed care payers to assess, design, contract, and implement systems and structures for population health management. He has worked nationally across the United States and Canada.
Graham completed his undergraduate studies at the University of Victoria, the Emily Carr University of Art and Design, and the Instituto Europeo di Design in Florence, Italy. He is certified in conflict resolution and negotiation by the Justice Institute of B.C. and received his Master of Public Health from the University of Rochester Medical Center.
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Dr. Martin Lustick
Senior Vice President, NextGen® Advisors
Dr. Martin Lustick is a principal and senior vice president with NextGen Healthcare focused on supporting provider organizations in their successful transition from volume to value-based care…
Dr. Martin Lustick is a principal and senior vice president with NextGen Healthcare focused on supporting provider organizations in their successful transition from volume to value-based care.
Dr. Lustick earned a BA in History from Cornell and an MD from Columbia. After completing his pediatric residency at Children’s Hospital National Medical Center in Washington, DC, he was in clinical practice for 17 years with Kaiser Permanente of the Mid-Atlantic States. While there, Dr. Lustick held various management and leadership roles, including chief operating officer for the 800-physician medical group. He oversaw development of their hospitalist program, population health capability, and open access delivery model.
Dr. Lustick then served as chief medical officer for ThompsonHealth—a small health system in Canandaigua, NY—where he provided clinical oversight for hospital, SNF, nursing home, IT, and out-patient physician practices.
In 2005, Dr. Lustick assumed the role of SVP & CMO for Excellus BCBS which covers 1.6 million lives comprised of Medicare, Commercial, and Medicaid. In his 13+ year tenure there he led a variety of strategic initiatives, including a patient-centered medical home program which served as the foundation for the plan’s value-based payment strategy. He also led the implementation of an automated authorization program for care management services, development of a clinical quality improvement strategy, and creation of innovative programs in management of low back pain, screening and prevention, opioid addiction, and chronic disease management.
Dr. Lustick has also been very active in the community, serving on boards and committees confronting issues such as: healthcare capacity planning, Health Information Exchange, mental health, substance use disorders, social determinants of health, and childhood obesity.
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Chris Emper
Government Affairs Advisor, NextGen Healthcare
Chris Emper, JD, MBA, is government affairs advisor at NextGen Healthcare and president of Emper Healthcare Advisors—a health IT industry advisory and consulting services firm in Washington, D.C. that specializes in helping healthcare providers and technology companies successfully navigate and comply with complex regulations and value-based reimbursement models. Prior to forming Emper Healthcare Advisors in 2016, Chris was vice president of Government Affairs at NextGen Healthcare (NASDAQ: NXGN) and Chair of the Electronic Health Record Association (EHRA) Public Policy committee…
Chris Emper, JD, MBA, is government affairs advisor at NextGen Healthcare and president of Emper Healthcare Advisors—a health IT industry advisory and consulting services firm in Washington, D.C. that specializes in helping healthcare providers and technology companies successfully navigate and comply with complex regulations and value-based reimbursement models. Prior to forming Emper Healthcare Advisors in 2016, Chris was vice president of Government Affairs at NextGen Healthcare (NASDAQ: NXGN) and Chair of the Electronic Health Record Association (EHRA) Public Policy committee.
An expert in The Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), The Patient Protection and Affordable Care Act (ACA), and The 21st Century Cures Act, Chris is a frequent speaker at industry conferences and has written or appeared in articles in publications such as Politico, Health Data Management, Accountable Care News, and Medical Economics. From 2016-2019, Chris served as Chair of the HIMSS Government Relations Roundtable, a leading coalition of health IT government affairs professionals.
Prior to joining NextGen Healthcare in 2013, Chris served as a Domestic Policy Advisor for former Massachusetts Governor Mitt Romney’s 2012 Presidential Campaign, where he advised the campaign on policy issues including healthcare, technology, and innovation. He holds a law degree and an MBA from Villanova University and a BA from Boston College.
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Cherie Holmes-Henry
Vice President of Government & Industry Affairs
Cherie Holmes-Henry provides health transformation and subject matter expertise and leadership for NextGen Healthcare thought leader involvement and membership in various health information technology (HIT)-related industry organizations and trade associations. She is a vital thought leader resource and speaks frequently, representing NextGen Healthcare expertise at industry events, client user groups, and health reform education sessions…
Cherie Holmes-Henry provides health transformation and subject matter expertise and leadership for NextGen Healthcare thought leader involvement and membership in various health information technology (HIT)-related industry organizations and trade associations. She is a vital thought leader resource and speaks frequently, representing NextGen Healthcare expertise at industry events, client user groups, and health reform education sessions.
Ms. Holmes-Henry’s responsibilities include NextGen Healthcare federal and state government initiatives. She works extensively with key regulatory healthcare decision makers across the country. Ms. Holmes Henry engages with state and regional Health Information Exchanges (HIEs), state primary care associations, and medical associations. She helped launch the NextGen Healthcare Payer Relations Initiative and serves on the executive committee of the Electronic Health Records Association as the current Chair of the Association. She sits on the Leadership Council and the Policy Steering Committee for the eHealth Initiative, and is an active member of both the Health Information Management Systems Society (HIMSS) and the Texas eHealth Alliance.
Ms. Holmes-Henry has been with NextGen Healthcare since 2009 and previously held several executive level positions throughout her 30-year career in healthcare, managed care, and healthcare IT.
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