Promptly is a comprehensive web-based patient experience suite designed for medical practices to enhance patient touch points, increase patient payments and automate processes to alleviate staff. The flow of communication between patients, staff and even Referring Physicians will be streamlined through our innovative automation which has a bi-directional integration to NextGen relieving your staff from tedious double-entry workflows. The Promptly Patient Experience Suite features include…

  • Contactless Check-in
  • E-Sign Intake Forms
  • Demographic/Insurance Auto-Fill
  • Broadcast Messaging
  • Text/Email/IVR Phone Messaging
  • Geo-Location Arrival Tracking
  • Reminders/Confirmations
  • Automated Waitlist
  • Online & Text-to-Pay Payments
  • English & Spanish Messaging
  • Automated Balance Alerts
  • 24/7 Patient Online Scheduling
  • Staff Scheduling Decision Tree
  • Virtual Wallet Payments
  • Recall/Reactivation System
  • elemedicine System
  • Custom Questionnaires
  • Two-Way Texting
  • Secure Emails
  • Real-Time Insurance Eligibility
  • Price Cost Estimator
  • Reputation Management
  • Referral Portal
  • Automated Vision Insurance Eligibility