The following are minimum equipment and operating system requirements.  Because equipment and software continually advance, NextGen Mobile solutions must also change the minimum requirements from time to time.

NextGen® Enterprise EHR

Mobile E-Prescribing: NextGen Enterprise version 5.9/8.5 and Enterprise API; version 5.9.4 and above for electronic prescribing of controlled substances (EPCS)

Mobile Charge Capture: NextGen Enterprise version 5.9/8.4, Enterprise API, and purchase of the 2019 CPT ® Codes and compliance with the American Medical Association (AMA) CPT code license use rules

Personal Computers

Desktop, minimum: Windows 7, 4GB RAM, dual-core 64-bit processor, USB or PCI 802.11g/n wireless network adapter; or  100Mbit wired Ethernet network adapter, microphone  or  headset

Desktop, recommended: Windows 8, 6GB RAM, quad-core 64-bit processor, USB or PCI 802.11g/n wireless network adapter; or  100Mbit wired Ethernet network adapter, microphone  or  headset

iOS

Minimum: iOS 15.x on an iPhone 6s or greater, 7th Generation iPod Touch, or 5th-generation or greater iPad

Recommended: iOS 17.x on an iPhone 12 or greater, 7th Generation iPod Touch, or 9th generation or greater iPad

As of May 31st 2024, NextGen Mobile Solution will only be available for the iOS platform for iPhone and iPad. NextGen Mobile Solution is not compatible with Android devices and NextGen Healthcare will not offer support for the Mobile Solution on Android devices.

Internal Networking

Mobile (Wi-Fi):  an 802.11g  or  802.11n wireless network, with a consistent signal strength of at least -55 dB at all points and smooth handoffs between access points

Desktop:   either  the wireless network described for mobile devices  or  a wired network of 100Mbit/s or better.

External Networking

Mobile (Cellular):  a GSM UMTS/HSPA (“3G”) connection  or  a GSM HSPA+ (“4G”) connection  or  a 3GPP LTE (“4G LTE”) connection,  any of which  must consistently maintain a signal strength of at least -85dBm

Both mobile and desktop:  Required throughput to the “Entrada Cloud” varies based on clinic size and should be at least 256 Kbps per concurrent user when dictating regardless of connection method.

Internet Browser

The correct Internet browser version is needed for the portal application:

  • Microsoft Edge version 87 and 88
  • Google Chrome versions 87 and 88
  • Mozilla Firefox versions FF 84 and FF 85
  • Apple Safari 13 and 14

 

Servers

These requirements are for special cases and specific EHR integrations. 

Server, min: Windows server 2012 R2, 4GB RAM, quad-core 64-bit processor, .NET Framework 4.6, SQL access with read/write permissions to the EHR database, SQL Server Management Studio, EHR client application

Server, recommended:  Windows server 2012, 6GB RAM, quad-core 64-bit processor, .NET Framework 4.6, SQL access with read/write permissions to the EHR database, SQL Server Management Studio, EHR client application