Leadership
Rusty is privileged to lead NextGen Healthcare on a journey to better. Establishing a strong culture, enhancing capabilities, and continually improving NextGen’s ability to deliver value to our clients as they navigate the complex world of healthcare. Rusty’s authentic and accessible leadership style allows for him to spend significant time with both employees and clients, ensuring we execute as One Team, executing a mission that is incredibly important to our healthcare system, and thus for our communities, families and friends.
Prior to leading NextGen Healthcare, Rusty spent eight years in increasingly responsible roles at CareFusion Corp., a San Diego–based global medical technology corporation that provides products and services to help hospitals improve safety and care quality. Prior to Becton, Dickinson and Company (BD) acquiring CareFusion, Rusty served as the senior vice president and general manager of the Global Dispensing division. The transformational medication management strategy he developed across three of the company's global brands created $1 billion in global revenue and served as a key strategic driver in the acquisition of CareFusion by BD. Until heading the division, Rusty served as the vice president of Research and Development for the Pyxis™ business unit of CareFusion and as the general manager of Pyxis™ Perioperative Solutions, a leader in hospital and health system supply management solutions.
Previously, Rusty was the chief technology officer and a cofounder of OutPurchase, a provider of cloud-based procurement solutions and services. He began his career as one of the first employees at Omnicell, a leading supplier of comprehensive automation and business analytics software for patient-centric medication and supply management across the healthcare continuum. Rusty holds a master of science in Engineering from Stanford University and a bachelor of science in Engineering from the Maine Maritime Academy.
David joined the NextGen Healthcare leadership team as our chief technology officer and executive vice president, effective February 1, 2016. He brings 30 years of experience, including with leading large, global, cross-functional teams and developing, delivering, and supporting enterprise software solutions, having worked in the health IT (HIT) industry for the past 11 years.
Previously, David served as the vice president of Research and Development at Becton, Dickinson and Company (BD), a leading worldwide medical technology company. Prior to BD, he was the vice president of Product Development at CareFusion Corp., a global medical technology company that aids healthcare institutions in improving the safety and quality of care, until 2015, which was when BD acquired CareFusion. David has served in a variety of roles throughout his extensive career, most notably as the vice president of Development at Allscripts, a provider of HIT solutions, and the director of Software Engineering at Hill-Rom IT Solutions, a leading worldwide manufacturer and provider of medical technologies and related services for the healthcare industry.
David earned a bachelor of science (with honors) in Instrumentation and Control Engineering from Teesside University in England.
Jamie was appointed to the post of chief financial officer for NextGen Healthcare, effective March 1, 2016, bringing more than three decades of finance and software technology experience to the role.
From June 2010 to May 2015, Jamie served as the chief financial officer and an executive board member at Kofax Ltd., a software company based in Irvine, California, where he led finance, accounting, IT, real estate, treasury, audit, tax, and investor relations. He was instrumental in the completion and integration of six acquisitions and disposition of the hardware distribution business. Additionally, he oversaw the company's US initial public offering and transition from a listing on the London Stock Exchange. As a key member of management, he participated in and facilitated the strategic process resulting in the sale of its Enterprise Software division, focused on integration and transition matters.
During his tenured career, Jamie held a multitude of roles with Nuance Communications, Inc., a publicly traded software company based in Burlington, Massachusetts, including senior vice president and chief financial officer. During his time there, Nuance acquired 17 companies and completed several debt and secondary stock offerings.
Earlier, Jamie held executive positions at Cadence Design Systems, Inc., Informix Software, Inc., and Centura Software Corp. He served as a board member and the chair of the audit committee at Selectica, Inc. from 2003 to 2010. In 2010, he served as the cochairman of the board. He began his career at PriceWaterhouse LLP.
Jamie holds a master of business administration from Loyola University and a bachelor of business administration in Finance from Delta State University.
John was appointed as our chief solutions officer and executive vice president, effective August 1, 2016. He brings 28 years of progressive experience in the design, development, and deployment of complex applications in healthcare organizations.
Before joining Nextgen Healthcare, John served as the chief product officer for ConnexaHealth, a healthcare technology services and solutions company that connects and extends clinical and financial systems to empower healthcare transformation. Prior to ConnexaHealth, John served as the vice president of Revenue Cycle Solutions at Allscripts, where he was responsible for strategy, product conception, innovation, and product management for core revenue cycle solutions in both the ambulatory and acute market segments. During his 23-year tenure at Allscripts, John held a variety of senior leadership, technical, and operational positions with top-to-bottom involvement across a broad portfolio, including clinical, financial, analytical, and patient engagement assets deployed both nationally and internationally. Notably, John led the design and development teams that built Allscripts Practice Management and the Allscripts Integration Engine, which is now deployed at more than 5,000 healthcare organizations.
John graduated from St. Lawrence University in Canton, New York, with a degree in Economics. John has served on a variety of community and charity boards and is actively involved with causes supporting children and youth with emotional, behavioral, or mental disorders. Most recently, he served as the chairman of the board for the Mental Health Center of Greater Manchester and chairman of MMH Ventures.
Donna was named our executive vice president of Human Resources on December 5, 2017, bringing more than 20 years of human resources experience to her role. Under her direction, the company transitioned to a shared services platform, whereby all employees nationwide leverage and benefit from the resources built at the corporate office by Donna and her team.
Prior to joining NextGen Healthcare, Donna was the corporate director of Human Resources for Alliance Healthcare Services, where she focused on employee services for physicians and healthcare workers in the oncology and diagnostic imaging space.
Before embarking on an HR-focused career, Donna worked in retail operations, which led to her first HR role. She began employment with Target as an HR manager and worked her way up to a regional HR professional, focused on employee relations. Later, she became the director of HR for Cendant as well as the chief people officer for a small human capital consulting firm.
Donna's work has spanned a broad array of industries and companies of all sizes. She has secured a proven track record of designing programs to continually improve the working environment, and creating policies that bring that vision to life.
Donna is currently earning a bachelor of science in Computer Information Systems from the University of Northern Arizona. She graduated with a bachelor of science in Economics from the University of California, Los Angeles, and an advanced certification in Human Resources and Business Leadership from the University of California, Irvine.
Jeff Linton was appointed executive vice president, general counsel, and secretary effective December 4, 2017. Bringing extensive healthcare experience to the role, Jeff leads the company's legal affairs, regulatory, and compliance groups. He reports to Rusty Frantz, president and CEO.
Most recently, Jeff served as general counsel and secretary of Applied Proteomics, Inc., a company that developed noninvasive, blood-based tests for monitoring and early detection of disease. He oversaw all legal, intellectual property, compliance, and human resources activities. Previously, Jeff was senior vice president, general counsel, and secretary of Sequenom, Inc., a life sciences company. His experience includes similar roles and responsibilities at Beckman Coulter, Inc., a biomedical testing products company, Serologicals Corporation, a producer of life science research products and technologies, diagnostic kits, and drug discovery services and Solvay Pharmaceuticals, Inc., a branded pharmaceutical company.
Jeff graduated magna cum laude with a bachelor's degree from Butler University. He earned a Juris Doctorate, cum laude, from the University of Notre Dame Law School.
Dr. Betty Rabinowitz was appointed as our chief medical officer on April 19, 2018. She brings to this position more than 25 years of extensive clinical experience and expansive knowledge of population health and value-based practice transformation. In her role, Betty is tasked with helping NextGen Healthcare promote and improve our solutions in support of our clients’ provider performance, clinical outcomes, patient satisfaction, and financial efficiency.
Betty joined the NextGen Healthcare family in August 2017 as one of the founders and the former chief executive officer of EagleDream Health, the cloud-based analytics and population health management solutions we now know as NextGen®️ Population Health, which drives meaningful insights across clinical, financial, and administrative data to optimize ambulatory practice performance.
Born in Johannesburg, South Africa, Dr. Rabinowitz graduated from Ben-Gurion University Medical School in Israel, where she also completed a residency in Internal Medicine. She came to the United States in 1990 for a fellowship in Medicine and Psychiatry at the University of Rochester School of Medicine, where she became a professor of clinical medicine. In addition, Dr. Rabinowitz served as the medical director of the University of Rochester’s Center for Primary Care, overseeing clinical operations and population health management for the university’s large employed primary care network. In 2020, she was named on the list of the Top 25 Woman in Healthcare Software by the Healthcare Technology Report.
Mitch Waters is Executive Vice President of Commercial Growth, responsible for Sales and Marketing. With more than three decades of experience in healthcare technology, Mitch has served in a wide variety of leadership roles. From 2017 to 2021, he has led the Sales organization to record heights while also serving as a member of the Executive Leadership Team.
Prior to NextGen Healthcare, Mitch spent 28 years at McKesson Corporation in leadership roles within the technology, automation and pharmaceutical business units. During his 25 years in Sales at McKesson, Mitch’s teams earned an unprecedented track record of achieving company objectives every year.
While employed full-time at McKesson, Mitch earned a Master of Business Administration from Auburn University. Mitch earned his B.S. in Industrial Management from Georgia Institute of Technology, Atlanta, Georgia.
Mitch is based in Atlanta, Georgia. He has been married to his college sweetheart, Lisa, for 32 years and they raised three children together (now grown): Zach, Caroline and Drew.
Allen Plunk joined NextGen Healthcare as senior vice president, managed services in March 2017 and was promoted to his current role in January 2021. He is responsible for driving the growth strategy and business transformation of NextGen Healthcare Managed Financial Services, Client Services, Clearinghouse Solutions/EDI and NextGen Office, our small practice SaaS solution.
Allen is a certified public accountant with more than 25 years of experience delivering global technology and technology-enabled services. Prior to joining NextGen Healthcare, he was the chief operating officer for Optum360® for six years, helping Optum build its revenue cycle management (RCM) practice after the company acquired CareMedic Systems in 2009. Allen previously served as CareMedic’s chief financial officer and chief operating officer.
Allen began his career with Coopers & Lybrand, followed by various finance and operations leadership roles in start-up and venture-backed technology companies.