Patient Engagement

Essential for healthy patients and a healthy bottom line.

Patient engagement is central to successful disease prevention and chronic disease self-management programs.

It's a lifecycle of exchanges between the patient, provider, and staff and is a key element for better outcomes, healthier patient populations, and value-based reimbursements.

Enabling successful patient engagement

Practices need patient engagement to start meaningful conversations with patients to involve them more in their own care and to maximize value-based reimbursements. NextGen Healthcare patient portal solutions enable you to facilitate communications between patient and provider, improve patient health, and enhance care management and outcomes.

In fact, more than 40 million patients already engage with their physicians through our patient portal.

And that number is growing fast. Learn more about NextGen Patient Portal.

Download our Patient Portal brochure


Engagement improves the provider-patient relationship

Developing a strategy to involve patients in their care, health, and ongoing wellness in a knowledgeable way is the first step to active patient engagement.

With an engaging, active patient portal, a patient or his or her medical proxy is able to:

Review and manage care records

Learn about conditions

Adopt healthy behaviors

Make informed healthcare purchases

Interact with care providers as a partner

Actively help your patients manage and identify their healthcare needs.

It's easy. One platform. Multiple tasks. Very few clicks.

Patient Engagement in Healthcare

Patient engagement is the everyday activity of delivering healthcare in a better, coordinated, patient-focused way that encourages bi-directional and multi-directional communication and sharing across a patient's care spectrum.

To learn more about engaging your patients, visit the NextGen Healthcare Blog.

Successful patient engagement benefits both you and your patients.

Lower practice costs

Improve office efficiency and productivity

Create patient loyalty and stronger relationships

Provide high-quality, patient-focused care

Have happy and healthy patients

Get better value-based reimbursements

So how DO you achieve Patient Engagement?

Start with a strategy. Determine how you will reach each patient. By phone, by mail or email, by patient portal?

All of the above?

Each method of communication helps you position patients to improve their health and enjoy their doctor-patient relationship. Remember, the patient experience is key whether they're in your office or not.

Put data information into action

Provide access regardless of patient location

Monitor data efficiency

Let us help you market your patient portal in the office

Visit to view and order patient portal marketing collateral including, posters, pamphlets, buttons, and more!

Patient Outreach and Portal Collateral

Offer patients 24/7 technology solutions made possible with a patient portal

If you're pursuing Accountable Care Organization or Patient Centered Medical Home status, patient portals are essential. For example, in order to achieve Meaningful Use Stage 3, practices must meet at least three menu objectives. Recording patient family health history within a patient portal helps achieve one of these objectives.

NextGen Patient Portal makes it possible for patients to access their records from any browser on their computer, tablet, or phone. With 24/7 access to their medical information, patients can monitor medical records and test results, renew prescriptions, and more. Plus, we make it possible to minimize no-shows and canceled appointments with our NextGen Healthcare Messaging solution.

Don't piece together solutions from multiple vendors. With your NextGen Healthcare software solution framework and our ongoing partnership, better support your patients' healthcare needs and goals... and your value-based care initiatives, too.

Join some great company; our clients participate in over 33% of ACOs and more than 2,300 of our clients are certified Patient Centered Medical Homes (PCMHs).

Population Health and Patient Engagement go hand in hand.

With Population Health tools such as a Patient Portal in place alongside your EHR and practice management systems, you're able to query your patient population and employ outreach initiatives. Hear how one thankful patient benefited from the personalized outreach she received.

Read about our Population Health tools that make it possible to engage your entire patient population or drill down to the patients who need specialized care and interventions.

Contact Us

To help us best respond to your request, please fill out the form below to be contacted by a NextGen Healthcare associate. We look forward to having a conversation with you.