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Podcast Library > Independent Practice Podcast

Independent Practice Podcast

Refine your best practices from a host of ambulatory healthcare leaders who will examine topics that involve revenue management, practice marketing, efficient office visits, telehealth, COVID-19, coding, and regulatory issues. Whether you are in primary care, pediatrics, podiatry, or any other independent practice, this is your chance to engage and grow with your peers.

Learn more about Independent Practice

February 27, 2021

Leverage a strategic plan for patient engagement

We spend some time this episode with Chonnie Richey, COO/CFO of The Pediatric and Adolescent Center of Grand Prairie and Arlington, in Texas. Chonnie walks us through their strategy for engaging patients, intake, virtual visits, care plans, and follow up. Being hit with first the global Covid-19 pandemic, then a severe weather crisis in her state, they had to shift gears fast, to accommodate patients, providers, and staff. Leveraging a sound EHR with embedded telehealth capability, a patient engagement and intake strategy through Doctible, and flexibility in provider and staff work schedules, they were able to adapt quickly and meet the needs of patients and parents in their community. Chonnie has a uniquely optimistic approach to their daily operations, and strategic plan you won't want to miss. 

25 min

February 5, 2021

Understanding the new patient waiting room

In this episode of the Independent practice podcast, we catch up with Ajit Viswanathan, Co-Founder and CEO of Doctible. Doctible has been revolutionizing patient engagement and the virtual waiting room. Now more than ever, having the capability to electronically communicate with your patients, allow your practice to become more efficient, and contactless, and further your staff, and practice productivity is more important than ever. Ajit addresses the issues we face, discusses options and solutions and how to implement a sound patient engagement strategy. If you don't hear it here, be sure to catch Ajit on his upcoming webinar with NextGen Healthcare, register, come listen, get your questions answered, or download the recording. 
20 min

January 9, 2021

The changing landscape of the independant practice through telehealth and RCM

Christine DeFrancisco joins us from NextGen Healthcare and explains the ever changing landscape of the independant practice as we navigate the new landscape the Covid 19 pandemic has thrust us into. Christine covers not only the role telehealth and billing play, but coding changes, HIPAA compliance, and patient engagement. For a more in depth look into these topics be sure to register and attend her upcoming webinar on these topics and more, or register to get the recording. 
15 min

December 18, 2020

What small practices need to know about HIPAA compliance and cyber security.

Bobby Seegmiller with HIPAA One takes us through best practices and common concerns of HIPAA compliance, in this episode of the Independent Practice Podcast. If you want more in depth information on the topics Bobby talks about on the podcast, check out his webinar with NextGen Healthcare, where Bobby goes in depth and talks about all the critical issues facing small practices today and how to avoid costly violations. 

15 min

November 20, 2020

What's a clinical decision support tool ?

We speak with Anton Verenitch, Senior Product Manager at NextGen Healthcare about their new Clinical Decisions Support Tool. This free offering, YES FREE, from NextGen Healthcare for NextGen Office provides a new encounter header leveraging ProVation and the Walter Klewer updates for improved plan of care order sets, increased provider satisfaction, patient scorecard and improved worklist for staff members.  Anton tackles the tough questions on how this all comes together, and why it's so important for a practice to leverage this free tool in their patient encounters.  To schedule a demo of how this will work in your practice, check it out here! 
14 min

November 17, 2020

Stop faxing the pharmacy!

SureScripts is changing the way providers interact with pharmacies for the independant practice. Gone are the days of faxing, and being faxed to and from the pharmacy. In this episode we are joined by SureScripts chief medical officer, Dr. Andrew Mellin, and discuss the ways prescription interaction with patient and provider is changing. For a more in depth look at how it all comes together, check out this webinar on demand that takes a deep dive into axing the fax!

13 min

November 16, 2020

Let's talk podiatry with the APMA

On this episode we talk with Dr. Jim Christina, CEO of the APMA, and understand how podiatry is navigating the Covid-19 pandemic, educational initiatives, the 2020 election, and more. Learn about the challenges facing podiatry in 2020 and the changes that we can expect to come at the state and federal level. Education plays a big role in growing the field of podiatry, and educational challenges amidst a pandemic is something the APMA lays out a great plan to tackle on this episode of the Independant Practice Podcast. 

21 min

October 16, 2020

The Value of Patient Engagement

Patient engagement has become an increasingly important topic in the post covid pandemic world. In this episode, we talk to Ajit Viswanathan, CEO of Doctible, a patient engagement platform. Ajit guides us through the past, present, and future of patient engagement. We learn not only the value it brings to provider, practice, and patient, but also the long term benefits and financial gains of implementing patient engagement in any size practice. Ajit also gave a longer presentation on patient engagement on a webinar, Leverage Patient Engagement in the New Normal

If you have comments, questions, or feedback on this or any other episode about the Independant Practice Podcast, send us a note, and we'll get it answered! If you're looking for an independant practice EHR solution, check out

21 min