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Seamlessly collect patient payments with NextGen Pay powered by InstaMed

InstaMed integration with NextGen® Enterprise PM offers more payment channels, collects funds faster, and cuts billing costs. In conjunction with NextGen Pay, NextGen EDI Statements provides a frictionless payment collections experience for patients and staff.

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Patient Payment Trends—What Patients Want is Good for You
A better payment experience with a higher level of personalization, automation, and transparency is within your grasp.
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EXPERIENCE THE BENEFITS OF ROBUST INTEGRATION

Begin your journey to simplify payment processes for patients and staff.
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Automate payments and reduce print/mail costs

Collect payments as soon as a claim is adjudicated with the InstaMed Auto Payment Collect™ solution. Securely save payment information on file to automatically collect balances without printing and mailing a statement.
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Improve the patient experience

Make it easy and convenient for patients to pay online within your NextGen PxP Portal. Don’t use NextGen PxP Portal? Get started with the NextGen EDI Payment Portal. Accept any payment method, display eStatements, and let patients set up a digital wallet.
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Make the payment process more convenient

Offer a seamless and convenient payment experience within NextGen PxP Portal. Through NextGen Virtual Visits™, payments can be collected from patients before their virtual visits and added to daily batch processing. Configurable payment posting methods are also available.
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Simplify staff workflow

Eliminate slow and manual processes. Your transactions can be posted into NextGen Enterprise in real-time. View payment data in one place with robust reporting tools and insights.
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Reduce PCI Scope

Protect payments at every touchpoint and ensure the protection of card-present data with P2PE. Safeguard stored payments with tokenization, keep cardholder data off your networks, and reduce PCI compliance costs.
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Improve the eStatement process

eStatements are delivered through InstaMed via text/email notifications that direct patients to the NextGen Pay portal to make payments.
EXPLORE CONTENT FROM INDUSTRY EXPERTS

Learn more about ways you can increase payment efficiency.

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Case Study

Sierra Pacific Orthopedics Automates Over 80% of Collections With InstaMed

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Revenue Management in the New Normal

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Get Paid Faster with a Simplified Patient Payment Process

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Patients want to pay online, let them

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Increase Billing Success with Patient Statement, Print, and Mail Services

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With the InstaMed Auto Payment Collect solution, more than 80 percent of our payment collections are automated, and that number is growing every day. The best part is that we are guaranteeing more revenue with fewer resources, in less time, and at a lower cost.

Joe Clark
CEO Sierra Pacific Orthopedics

CREATE A BETTER PAYMENT COLLECTION EXPERIENCE

InstaMed integration with NextGen Healthcare supports:

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Real-time payment posting
Process and manage patient payments with NextGen Enterprise PM without disrupting workflow. Eliminate the manual process with payment posting into the practice management system. Send fewer statements and reduce follow-up time with patients.
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End-to-end payment processing
Increase revenue with an online payment solution that automatically posts to your practice management system and provides payment transaction reporting. Leverage auto payment collection and payment plans, which are helpful for credit cards, eCheck sales, and refunds.
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Robust reporting platform
Manage, view, and collect in one place. With NextGen® Pay powered by InstaMed, you can consolidate payments, output files with one click, adjust date range up to seven days, configure permissions by role, and switch to different reports instantly.
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Point-to-point encryption and tokenization
Protect payment data, as well as reduce security and compliance efforts with PCI-Validated Point to Point Encryption (P2PE), tokenization, EMV-supported devices, and more. PCI Level One and HITRUST certified.
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Simplified payment workflows
Leverage NextGen Enterprise PM and our EDI Statements service to produce eStatements. When coupled with NextGen Pay, in addition to paper statements or eStatements, these workflows are tied to subsequent payment functions, which reconcile to the PM system.
ELEVATE YOUR HEALTHCARE SOLUTION

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