The Kore.ai Virtual Assistant, HealthAssist, improves the patient experience by providing Conversational AI capabilities which allow patients to interact with their chart through voice, text, web and 25+ other channels. HealthAssist leverages direct scheduling and FHIR web services to facilitate and provide a more informed and interactive chat experience for patients.
With HealthAssist, patients can:
- Schedule, modify, cancel, and list their medical appointment
- Explain their medical symptoms to promote triage
- Retrieve a list of their care providers
- Obtain a list of their current prescriptions