Hear from NextGen's expert advisors with insights and advice on the evolving COVID-19 pandemic and beyond.

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The financial and clinical challenges you face now are evolving rapidly. Here are resources, solutions, and ideas we think will help.

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COVID-19 Resources

The financial and clinical challenges you face now are evolving rapidly. Here are resources,
solutions, and ideas we think will help. Please visit often, as this information changes quickly.

An Integrated Workflow for Vaccine Management

“With our deep experience in vaccine workflow and documentation, we are fully committed to leveraging our advanced technology solutions to facilitate this enormous humanitarian effort.”

–Dr. Robert Murry, chief medical informatics officer, NextGen Healthcare

Find out how NextGen Healthcare solutions can help your practice document and track vaccine administration, manage public health reporting, identify populations in need of additional support, and conduct patient outreach.

Learn more

Financial Resources

A variety of programs are available to help provide relief from financial harm during the COVID-19 public health emergency. Consult with your accountant, attorney, or business advisor to determine if a specific program is right for your practice. In December 2020, a new government funding and COVID aid bill was signed into law. For information on how this law may affect your practice, click the link below.

New COVID-19 relief for 2021

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Loan Programs


Economic Injury Disaster Loans
You must repay

The U.S. Small Business Administration (SBA) provides low-interest loans to businesses and nonprofit organizations that experience a loss of revenue due to COVID-19. Loans may be up to an amount equivalent to six months working capital.

Who is eligible?
Small businesses and nonprofit organizations.

How to apply:
Apply online directly to the SBA

Paycheck Protection Program Loans
You may not need to repay

Small businesses and non-profit organizations may be eligible for federally guaranteed loans to cover payroll expenses as well as certain other business expenses, such as interest on mortgage, rent, and utilities. The Paycheck Protection Program was created under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) of 2020. For the first round of loans, eligible businesses were defined as those with fewer than 500 employees, with some exceptions. Under a new law, to be eligible for a second draw, a business must have no more than 300 employees and demonstrate at least a 25 percent reduction in gross revenues between comparable quarters in 2019 and 2020.

Borrowers may be eligible for loan forgiveness if funds are used for eligible payroll costs, payments on business mortgage interest payments, rent, or utilities. If you do not apply for forgiveness, you will have to repay the loan.

Who is eligible?

  • Small businesses (Generally those with under 500 employees for a first draw; under the new law, businesses with less than 300 employees may be eligible for a second draw.)
  • Nonprofit organizations, veterans organizations, tribal businesses, self-employed individuals, and independent contractors may also be eligible

How to apply:
Contact your bank or SBA-approved lender. Get additional assistance from your local Small Business Development Center.



Provider Relief Fund
You may not need to repay

The purpose of this fund is to support healthcare providers in the battle against the COVID-19 pandemic. The federal government originally allocated $175 billion in payments for distribution through the Provider Relief Fund. A new law, passed in December 2020, adds $3 billion to the existing Provider Relief Fund. Money may be distributed to reimburse healthcare providers for healthcare-related expenses or lost revenue directly attributable to the public health emergency. Distributions do not need to be repaid to the US government, if you comply with the terms and conditions.

Who is eligible?
Medical practices and other healthcare providers impacted by the COVID-19 crisis who meet the criteria of the program

Within 90 days of receiving payment, you must sign an attestation confirming receipt of the funds and agreeing to certain terms and conditions.

More information
Visit the website of the U.S. Department of Health & Human Services.

Unemployment insurance


Federal Pandemic Unemployment Insurance

The CARES Act provided full federal support of state unemployment benefits for layoffs and job disruptions due to COVID-19. In December 2020, a new package was signed into law extending the amount and duration of these benefits. This law extends two programs established in response to the pandemic; (1) Pandemic Unemployment Assistance, which allows self-employed individuals, gig workers, and others not usually eligible for benefits to receive payments, and (2) Pandemic Emergency Unemployment Compensation, under which up to 13 weeks of additional payments may be available to individuals who exhaust regular state benefits. The new law also provides for supplemental $300 payments to all benefit recipients for a period of time ending March 14, 2021.

How to apply:
Follow the rules of your state; for information contact your state unemployment agency.

Revenue Cycle Management Services

Ambulatory medical practices now face unprecedented financial disruption. NextGen Healthcare’s revenue cycle management services can help ensure continuity of service, protect your cash flow, and reduce impact from compromised human resources.

Integrated Mobile Solutions

Save time and increase safety with mobile solutions that allow providers to document directly into their smartphone or tablet. NextGen Mobile promotes social distancing between providers and their care teams by enabling secure messaging through mobile devices. Providers can also conduct virtual visits through NextGen® Mobile with seamless EHR and PM integration.

Managed Cloud Services

Rapid change in healthcare delivery increases the pressure to run medical practices efficiently and optimize EHR and practice management technology. NextGen® Managed Cloud Services can help practices meet today’s sudden, far-reaching health IT challenges and reduce costs.


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