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I grew up in a small town in rural Missouri surrounded by a family of physicians. As a kid, we would go into my father’s office on Sunday nights so he could go through a huge pile of paper charts and dictate them all onto cassette tapes (link for those of you too young to remember these relics!)  Originally designed for dictation machines, many doctors like my father would use these cassettes and ‘mini-cassettes’ so they could move around while they record. On Monday, his staff would listen to the tapes and transcribe them. I remember thinking, ‘we have a computer at home, so why couldn’t he use a computer at work?’ There had to be a better way for doctors and their staff to use their time to treat people instead of spending so much time doing paperwork. 

Over the past few decades, I have worked in various roles in the healthcare industry around the world—in hospitals, ambulatory centers, and with consumers. I’ve seen firsthand how providers’ lives, practices, and the consumer experience have evolved dramatically. We have certainly come a long way by making these huge stacks of paper charts electronic, but we need to do more for people who need care and the professionals who treat them. We have the technology and the data to take a huge leap forward in providing an automated and seamless experience that improves the health of communities. 

This is why I was inspired to join NextGen Healthcare in its mission to empower the transformation of ambulatory care—it’s a worthy cause that I’m passionate about. We have reached an inflection point for accelerating the next phase of healthcare. Because we can do better—for care providers and consumers of care. 

Many doctors are still working on Sunday nights, like my father. But now they work from their laptop or tablet at home instead of having to drive to the office. We still haven’t fully leveraged technology to automate tasks like billing, scheduling, and compliance so providers and care teams can stay focused on delivering care and optimize their time in the office. 

With a scalable, integrated solution that supports ambulatory practices of any size, we have a real opportunity to empower independent physicians to stay independent and enable them to engage with patients more effectively. This is especially important in rural communities like the one I grew up in and inner cities across the U.S. where we have seen an unfortunate growth of ‘healthcare deserts.’ 

For consumers, the next phase of healthcare means greater access to and control over your health. There is a huge amount of data made available through health monitoring tools such as wearables. Imagine a day when this data can be used to form a true health partnership with your medical, behavioral and dental care providers—the actualization of whole person care – not just in a single innovative practice, but across the entire healthcare industry.

I am proud to lead NextGen Healthcare into this exciting phase—where providers are more efficient and effective in delivering care to their communities, patients enjoy healthier and longer lives, and doctors and nurses remember what called them into this caring profession. I believe in better… for them.      

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Headshot of David Sides, President of NextGen Healthcare

David Sides

Chief Executive Officer and President

David was appointed as chief executive officer and president for NextGen Healthcare, effective September 22, 2021. He brings a breadth of global commercial and operations experience leading premier healthcare technology companies to the role.

He most recently served as Chief Operating Officer at Teladoc Health, the global leader in virtual care, where he led the Company’s worldwide commercial and operations teams. During his tenure, Teladoc’s revenues doubled in 2020 and are currently on track to exceed $2 billion in 2021. Previously, he served as CEO of Streamline Health, which offers revenue cycle management solutions for healthcare providers. David led the full-scale turnaround of Streamline Health, growing revenue, EBITDA and cash flow organically. Prior to that, he was recruited by TPG to serve as CEO of iMDsoft, an Israeli headquartered provider of clinical information systems and electronic medical records for critical, perioperative and acute care organizations. Under David’s leadership, iMDsoft delivered a more than 30% increase in revenue while investing in new systems and processes.

Earlier in his career, David worked for Cerner Corporation, a leading supplier of health information technology services, devices and hardware, from 1995-2012. Among other roles, he served as Senior Vice President, World Wide Consulting, where he led Cerner’s professional services in 24 countries and owned global P&L and functional responsibilities from sales through implementation for the business. At Cerner, he created new methodologies for deployment, new service lines and development plans for 3,500 associates, growing the consulting business from $643 million in 2008 to $1.031 billion in 2012.

David is a former director at EMIS Group, a major provider of healthcare software, information technology and related services in the UK, and at Streamline Health. He is a Fellow in the American College of Healthcare Executives.

David holds a bachelor’s degree in biophysics from the University of California, Berkeley, and an MBA and MHA from the University of Missouri, Columbia.