Resources

Resources

nextgen-advisors

Hear from NextGen's expert advisors with insights and advice on the evolving COVID-19 pandemic and beyond.

Read Blog
covid-resources

The financial and clinical challenges you face now are evolving rapidly. Here are resources, solutions, and ideas we think will help.

Read Now

Industry news

Become an EHR Super User

By Robert L. Murry, PhD, MD, FAAFP

Subscribe to receive email updates as new information becomes available.   Subscribe now

Blog Home    Become an EHR Super User
Showing of results

I recently came across an article published by Becker's Hospital Review entitled, "Physicians were burnt out long before EHRs, according to this 2002 report." While it's true practitioners have been frustrated about managing administrative tasks and paperwork/EHR work for 15 or more years, it doesn't have to be this way! My best advice: spend just an hour each month learning the ins, outs, and yes, SHORTCUTS, of your EHR. Instead of fighting with the system – become an EHR "Super User"! Read on for my top three tips…

When I visit clinics to help them optimize EHR use, there is a clear difference between the super users and other users. While the super users may still have complaints about the system, they are nowhere near as frustrated as the other users. This is because they have invested the time in understanding how to leverage the EHR to significantly speed up their everyday workflow.

Most EHRs have built-in "accelerators," tools and shortcuts similar to what you find in Microsoft Word or Excel, for greater efficiency. The problem is most physicians don't bother to learn them because they've either exhausted many systems in their career or there is not ample time in the day to do anything other than "survive" in the clinic. But taking the time to learn to use something you use for hours a day every day pays off, and investing as little as an hour each week learning to better use your EHR has been shown to increase physician satisfaction.

Here are my top three tips to get you started

  1. Make sure you understand and spend some time loading your system's "macros." You want to make checking off boxes or typing a rare, unique action, not a routine one. One rule of thinking is that if you are doing the same thing the third time, you should spend a moment to save it, memorize it, macro it or whatever your system calls it.
  2. Get a good tool for finding diagnosis codes. I recommend Problem IT Plus. Try it and you'll thank me if you are doing this now without it.
  3. Make sure you understand how your system enables team-based care. Allowing everyone to practice at the top of their license and contribute to the delivery of care is crucial. Empower the care team to create notes and use automated tasking and messaging within the EHR whenever possible.

It is an exciting time for healthcare IT: leverage tools such as the EHR and allow them to help you refocus on the business of medicine instead of the business of administration. It takes an extra hour or so a month, but allows you to focus on the three things that matter most: your patients, your practice, and yourself.


Robert L. Murry, PhD, MD, FAAFP

Chief Medical Officer

Dr. Robert (Bob) Murry joined NextGen Healthcare in July 2012 and was appointed chief medical officer in December 2021. He brings to this position more than 20 years of extensive clinical experience and background in health IT. Previously, Dr. Murry served as the company’s Chief Medical Information Officer (CMIO) since May 2017. During his time as CMIO, he was the "Voice-of-the-Physician" across specialties, product safety, and government/regulatory affairs. Before becoming CMIO, he was the company's vice president of Clinical Product Management, responsible for clinical oversight and workflow design…

Dr. Robert (Bob) Murry joined NextGen Healthcare in July 2012 and was appointed chief medical officer in December 2021. He brings to this position more than 20 years of extensive clinical experience and background in health IT. Previously, Dr. Murry served as the company’s Chief Medical Information Officer (CMIO) since May 2017. During his time as CMIO, he was the "Voice-of-the-Physician" across specialties, product safety, and government/regulatory affairs. Before becoming CMIO, he was the company's vice president of Clinical Product Management, responsible for clinical oversight and workflow design.

Previously, Dr. Murry served as Medical Director for Ambulatory Informatics and CMIO for Hunterdon Medical Center while practicing family medicine at Delaware Valley Health Center.

He is board certified in Clinical Informatics by the American Board of Preventive Medicine and board certified in Family Medicine by the American Board of Family Medicine. Dr. Murry holds an MD from The University of Texas Southwestern Medical Center, Dallas; a PhD in Physical Chemistry from Boston College; and an MA in Physical Chemistry from the Massachusetts Institute of Technology.

Learn More

Get in touch with Robert

The financial and clinical challenges you face now are evolving rapidly. Here are resources, solutions, and ideas we think will help.

Read Now