Less Time Charting. More Time With Patients.
For Greenway providers facing documentation challenges, NextGen Office Cloud Native, optimized for iPad, uses ambient AI and intelligent workflows to help clinicians complete notes during the visit without disrupting how they practice. NextGen is built to be intuitive, efficient, and easy to adopt, so you can focus on patient care instead of after-hours charting.
Compare Top EHR and PM Platforms
| Feature / Benefit | NextGen Healthcare | Common Competitor Options |
|---|---|---|
| Ambulatory focus | Purpose-built for outpatient and specialty care | Often repurposed from inpatient or general systems that lack specialty depth |
| Deployment Flexibility | Cloud Native, Optimized for iPad | Mostly hosted offerings with limited infrastructure control |
| Specialty workflows | Prebuilt templates for 25 plus specialties, configurable | Generic templates that require heavy customization to fit specialty needs |
| Ease of use | Talk- ambient listening, smart alerts and streamlined scheduling | Interfaces can feel dated, click-heavy, or inconsistent over time |
| Documentation and charting | Voice-enabled options, AI assist, full audit trails | Users report lag with images and limited transparency into activity history |
| Revenue cycle performance | Integrated claims, denial tracking, payment posting, and analytics | Claims may be fine, but billing workflows are fragmented or add-ons |
| Patient engagement | Unified portal, self-scheduling, intake, payments, and virtual visits | Tools exist, but can be clunky or poorly integrated into clinical workflows |
| Compliance and reporting | Built-in regulatory dashboards and real-time alerts | Compliance tools may be extra, with gaps in quality capture and HIE connectivity |
| Security and oversight | MFA, RBAC, and comprehensive user activity logging | Credential stability and audit depth can be inconsistent |
| Implementation and support | 30-day implementation with dedicated onboarding teams and multi-channel support | Support quality varies, with slower response and limited training resources |
| Innovation pace | Ongoing investment in ambient documentation and analytics | Maintenance-focused roadmaps with slower delivery of new capabilities |
This comparison grid is for informational purposes only. It summarizes market insights, user sentiment, and publicly available information as of 2025. Practices should confirm current details with each vendor directly before making purchase decisions.
Why Practices Choose NextGen Over Greenway
Ambient AI That Helps You Finish Notes Faster
Built-In Reporting Without Extra Work
Easy to Learn, Easy to Use
Simple Workflows With Fewer Clicks
Support That Stays After Go-Live
Technology That Grows With You
One of the biggest benefits that we’ve experienced over the years since we’ve been a client is that it is truly a partnership. We bring problems to NextGen and NextGen has been bringing us solutions. It’s that collaboration and problem-solving that has really served us well over the decades.
NextGen Office: Designed for Independent and Growing Practices
No matter what your needs are,
NextGen Healthcare has you covered.
| EHR & Clinical Features | Practice Management Features | Patient Portal Features | RCM Features |
|---|---|---|---|
| Fully integrated patient portals | Real-time insurance eligibility verification and re-verification prior to every appointment | Request appointments online | Dedicated account manager |
| MACRA/MIPS dashboard and reporting | Clearinghouse selection | Make online payments | Charge entry review |
| Electronically cancel and/or change prescriptions | Secure staff messaging and tasking | Enable virtual visits | Denial and rejection analysis and resolution |
| Lab order entry and reporting | Integrated appointment reminders | Enhance communications with provider messaging | All payment posting: both ERA and paper |
| Real-time insurance eligibility verification and re-verification prior to every appointment | Integrated worklog manager with automated tasking and collections | Portal is accessible on laptop, iPad, tablet, and smartphone | Insurance accounts receivable management |
FAQs
Common Questions When Comparing NextGen and Greenway
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Will NextGen actually save time day to day?
Yes. NextGen’s ambient AI and streamlined workflows are designed to reduce clicks and documentation time—helping clinicians finish notes during the visit rather than after hours. Users report saving 2.5 hours per provider per day with NextGen Ambient Assist.
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Is NextGen easy to use, or does it add complexity?
NextGen is built to be intuitive, with clear workflows and modern navigation that support everyday tasks without unnecessary steps or enterprise-level complexity.
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How does NextGen’s AI compare to Greenway’s AI capabilities?
NextGen delivers practical ambient AI that supports real-time clinical documentation today. Greenway’s AI capabilities are more limited and rely primarily on basic documentation tools rather than workflow-driven intelligence.
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How smooth is the transition from Greenway—and will NextGen scale over time?
NextGen uses a proven implementation and training approach designed to minimize disruption during the transition, while supporting growth over time without forcing system changes, costly upgrades, or add-ons.
Ready to See the Difference?
