A person checking in for their first appointment

Simple scheduling, swift intake—superior care

The efficiency edge you need is here. Embrace our new integrated digital solutions for patient self-scheduling and intake with Luma Health. Reduce phone volume, patient wait times, and staff fatigue with highly configurable, real-time solutions that increase patient satisfaction and practice success.

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Empower Your Patients—Find the Perfect Patient Engagement Solution
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Explore the benefits

How can the NextGen Closed Loop Patient Experience help your practice?

See how you can benefit.

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50,000

$

$ 100
$ 500

%

10 %
30 %

Additional reimbursement per year

$

Total hours saved per year

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

The NextGen Healthcare and Luma Health alliance equips ambulatory organizations with artificial intelligence (AI)-enhanced solutions for patient communications. Luma Health has a proven record of success in creating digital engagement solutions that address the complete patient journey and meaningfully improve the care experience for patients, providers, and staff.


Patient intake, man looking at phone to schedule appointment

  • Fill schedules and increase revenue

    Open slots to help patients get in for the care they need while filling your providers’ schedules. Patients can also modify their appointments online.
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    Patient intake, man looking at phone to schedule appointment

  • Simple waitlist capabilities

    Patients can easily sign-up on a waitlist to get an appointment sooner. The Smart Waitlist for NextGen Self-Scheduling automatically notifies patients when there’s an appointment time available. (This is an add-on module.)
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  • Convenient referral engagement

    Interactive notifications inform patients when they've been referred to your practice. Automatic notifications also allow patients to book an appointment and provide real-time confirmation. This add-on module is a significant time-saver for your staff that also keeps providers in the loop at every step.
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  • Multilingual appointment reminders

    Send reminders in more than 20 languages enabled by Luma’s AI and Natural Language Processing (NLP) that can understand conversational responses. Patients can directly confirm and cancel appointments from reminders.
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  • Patient-centered communications

    Allow your patients to interactively chat with staff and provide documents. Your care team can also send broadcast messaging to patient populations.
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  • Mobile patient intake

    Save time collecting United States Core Data for Interoperability (USCDI), demographics intake, administrative forms, and PDF clinical forms. Unlimited messaging helps coordinate contactless patient intake.
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Benefits of our online self-scheduling and intake solutions

Profit logo

Fill schedules and increase revenue

Open slots to help patients get in for the care they need while filling your providers’ schedules. Patients can also modify their appointments online.
Online patient access

Improve patient convenience

Give patients the power to more conveniently schedule with your practice using text and web-based scheduling.
Phone logo

Lower phone volume

Let patients schedule their appointments 24/7 to reduce front-desk call volume and free up time to focus on more essential tasks.
PatientExperience logo

Create a convenient intake experience

Automate your pre-visit workflow and eliminate the hassle of collecting information from patients in the waiting room.
Schedule logo

Send reminders with a purpose

Before an appointment, patients receive reminders to confirm or cancel. After confirming, they receive forms tailored to their visit. If they cancel, it’s automatically removed from the schedule.
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Improve your pre-visit workflow

Patient responses are sent to NextGen Enterprise EHR & PM automatically. Health information is captured without burdening an already stretched staff.
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