NextGen Pay
NextGen® Pay powered by InstaMed leverages automation to improve the payment process for patients and practice staff.
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Patient payment solutions designed for modern healthcare
Modernize your patient payment solutions and enhance the billing process for practices and patients. A digital-first approach to medical billing boosts patient engagement, drives collections, and cuts administrative costs and delays.
PATIENT PAYMENT TRENDS
NextGen Digital First Statements
Provide patients with their preferred billing process. Digital delivery, easy-to-read layouts, and mobile-friendly interfaces help patients quickly and securely complete their payments.
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Benefits of NextGen Digital First Statements
%
of patients prefer to pay bills online
%
in providers who primarily use eStatements
$B
in potential industry annual cost savings
PRODUCT HIGHLIGHTS
Advantages of our patient-centric payment solutions
Digital First Statements
NextGen Digital First Statements drive electronic statement delivery and easy eStatement adoption so practices can accelerate payments and save on printing costs.
Print suppression & delay
With Digital First Statements, statement printing can be automatically suppressed for up to five days, giving patients time to make payments online and enroll in eStatements before a paper bill is printed.
Modern, mobile-friendly platforms
Easy-to-access, secure payment channels make it easy for patients to view and pay balances with preferred methods. Payment plans and guest payments further meet patient needs
Benefits of NextGen Pay powered by InstaMed
Automated payments
Collect payments as soon as a claim is adjudicated with the InstaMed Auto Payment Collect™ solution. Securely save payment details on file to automatically collect balances—no need to print a statement.
Better payment experience
Offer a seamless payment experience where a payment can be collected before a virtual visit and added to daily batch processing. Configurable payment posting methods are also available.
Simplified staff workflow
Eliminate slow and manual processes. Transactions can be posted into NextGen Enterprise in real time. View payment data in one place with robust reporting tools and insights.
Secured payment process
Protect payments and ensure the protection of card-present data with P2PE. Safeguard stored payments with tokenization, keep cardholder data off your networks, and reduce PCI compliance costs.
Improved patient experience
Leverage integration with NextGen PxP Portal, NextGen Virtual Visits, and NextGen Patient Engage to offer patients a more user-friendly payment experience.
More payment channels
Capture revenue and speed up collection with flexible, automatic payment options and plans that include a guest pay (no login needed) option.
The NextGen Healthcare and InstaMed partnership equips ambulatory organizations with payment and billing solutions that improve patient satisfaction and drive revenue integrity. InstaMed is a leader in transforming the healthcare payment experience to better connect consumers, providers, and payers through every transaction.
READY TO UPGRADE YOUR PRACTICE?
Make the switch to NextGen Healthcare
