The Power to Build Meaningful Connections

Build stronger connections with the NextGen® Closed Loop™ Patient and Practice Experience. Streamline payments, optimize claims, bridge care gaps, and save time with AI-generated SOAP notes in one fully integrated platform. All of this and more comes together to enable better care and stronger financial health.

Ambient Assist

End burnout with mobile magic!

Practice medicine like never before with NextGen® Ambient Assist. Reduce the burden of documentation and return in-visit focus to patients as Ambient Assist converts natural conversations into structured SOAP notes in seconds. Our clients call it, "the most outstanding ambient listening solution," they've seen.

NextGen® Closed Loop™
Patient & Practice Experience

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access to intake, to the visit, to care coordination, and ongoing health management, we provide innovations for healthier communities.

  • Online visibility and reputation management
  • Self-scheduling
  • IVR, chat bot, call deflection
  • Appointment reminders
  • Recall
  • Automated wait-list
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  • Secure text messaging
  • Pre-appointment Intake
  • Digital document and information upload
  • Cost and payment transparency
  • Broadcast messaging
  • Interoperability with payers, HIEs & state reporting
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  • Customizable EHR/PM workflows
  • Ambient listening (AI-generated SOAP notes)
  • Virtual visits
  • Direct-to-desktop
  • Mobile
  • ePrescribing
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  • Automated messaging
  • Patient surveys
  • Referrals
  • Medication refill
  • Population health analytics/care coordination
  • Revenue cycle management
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  • Remote patient monitoring
  • Automated e-statements and electronic bill pay options
  • Patient portal (payments, education, results, etc.)
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Revenue
Integrity

NextGen®
Closed Loop
Patient & Practice
Experience

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Access
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Intake
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Visit
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Care
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Management

Upgrade Your Patient Experience

Advantages of ONE platform

Patient Scheduling

Improve access and fill schedules with patient self-scheduling. With NextGen® Self-Scheduling, patients can access practices on their own time, drastically increasing both.
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Patient Intake

Mobile patient intake is here! NextGen® Patient Engage is the seamless experience patients have been asking for. Patients can fill out forms on their mobile device, and clinical information flows from forms into the EHR with IMH.

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Patient Visit

Generate fully structured SOAP notes from patient-provider conversations, in English and Spanish. View clinical schedules. Review patient charts.
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Patient Payment

With NextGen® Pay, staff can process and manage patient payments with NextGen® Enterprise PM without disrupting workflow. Better for patients, and better for staff.
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Benefits of NextGen Closed Loop Patient & Practice Experience

One seamless platform

Boost data and revenue integrity by having every element of your entire patient experience integrated into one single platform.

Empower patients

Allow patients to participate more in their own care with increased access to your practice, boosting care plan adherence and retention.

Reduced physician burnout

Lower burden on physicians and staff with cutting-edge documentation automation solutions, such as NextGen Ambient Assist.
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Boost engagement and reputation

Give patients more opportunities to interact with every stage of their care journey to achieve optimal levels of feedback and communications.
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Streamline workflows

Save time and establish more efficient operations by outsourcing routine tasks with process automations and streamlined workflows .
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Improve health outcomes

Better manage your patient health journeys long after their initial visit with recall messaging and remote patient monitoring.

People are loving NextGen Healthcare

Hear what our clients have to say about NextGen Closed Loop Patient Experience
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"We use NextGen Healthcare's platform of services to allow more efficient collaboration between the different pieces of our organization. We use NextGen [Healthcare] as the lynchpin that makes all those pieces move together in tandem instead of as their own individual entities."
Chandler Blakely
Chief Financial Officer
Ocoee Regional Health Corporation
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“As we’ve expanded, we’ve integrated each practice onto the NextGen Healthcare platform. This includes payment processing and appointment scheduling—functionality that is in line with our patient-centric focus.”
Sara Rapuano
Senior Vice President
Eye Care America
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"Ambient Assist has allowed me to be more efficient in clinic. I'm able to just focus on the patient. I find I'm more mentally present. I'm not worried about taking notes. From that standpoint, I think that makes me a better doctor."
Keith M. Nord, MD
Sports Orthopedics & Spine