NextGen® Closed Loop® Experience

The Power to Build Meaningful Connections

Build stronger connections with the NextGen® Closed Loop™ Patient and Practice Experience. Streamline payments, optimize claims, bridge care gaps, and save time with AI-generated SOAP notes in one fully integrated platform. All of this and more comes together to enable better care and stronger financial health.
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Ambient Listening on Mobile Phone
Solution

The New UI is No UI™

NextGen® Clinical AI transforms natural patient-provider conversations on mobile devices into temporary transcripts, generating structured SOAP notes. AI-powered mobile technology:

  • Automatically places notes in the patient's NextGen Enterprise EHR chart, pending provider review
  • Save providers up to 2.5 hours a day
  • Eases existing charting with relevant suggestions for ICD-10s, medications, and orders
  • Can trigger powerful macros for favorited templates with key phrases
  • Generates encompassing patient summaries

NextGen® Closed Loop®
Patient & Practice Experience

No more switching between systems, hunting for patient data or wondering where your revenue stands. 
Just one unified experience that works for everyone.

  • Online visibility and reputation management
  • Self-scheduling
  • IVR, chat bot, call deflection
  • Appointment reminders
  • Recall
  • Automated wait-list
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  • Secure text messaging
  • Pre-appointment Intake
  • Digital document and information upload
  • Cost and payment transparency
  • Broadcast messaging
  • Interoperability with payers, HIEs & state reporting
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  • Customizable EHR/PM workflows
  • Ambient listening (AI-generated SOAP notes)
  • Virtual visits
  • Direct-to-desktop
  • Mobile
  • ePrescribing
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  • Automated messaging
  • Patient surveys
  • Referrals
  • Medication refill
  • Population health analytics/care coordination
  • Revenue cycle management
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  • Remote patient monitoring
  • Automated e-statements and electronic bill pay options
  • Patient portal (payments, education, results, etc.)
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NextGen Closed
Loop Patient &
Practice Experience
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Intake
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Care
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Upgrade Your Patient Experience

Advantages of ONE platform

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Patient Scheduling

NextGen® Self-Scheduling empowers patients to book appointments online at their convenience while helping practices reduce call volume, improve scheduling efficiency, increase access to care, and keep provider schedules full.
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Patient Intake

NextGen® Patient Engage helps practices deliver a seamless digital patient experience by enabling online scheduling, automated communications, digital intake, and self-service tools that improve patient satisfaction, reduce administrative burden, and strengthen practice efficiency.
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Patient Visit

NextGen® Clinical AI streamlines documentation and everyday workflows with embedded AI that reduces administrative burden, saves providers time, combats burnout, and helps them focus more on patient care.
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Patient Payment

NextGen® Pay simplifies the payment experience with secure, integrated digital payment options that accelerate collections, reduce administrative work, and make it easier for patients to pay—anytime, anywhere.

Benefits of NextGen Closed Loop Patient & Practice Experience

One seamless platform

Boost data and revenue integrity by having every element of your entire patient experience integrated into one single platform.

Empower patients

Allow patients to participate more in their own care with increased access to your practice, boosting care plan adherence and retention.

Reduced physician burnout

Lower burden on physicians and staff with cutting-edge documentation automation solutions, such as NextGen Ambient Assist.

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Boost engagement and reputation

Give patients more opportunities to interact with every stage of their care journey to achieve optimal levels of feedback and communications.

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Streamline workflows

Save time and establish more efficient operations by outsourcing routine tasks with process automations and streamlined workflows .

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Improve health outcomes

Better manage your patient health journeys long after their initial visit with recall messaging and remote patient monitoring.

We use NextGen Healthcare's platform of services to allow more efficient collaboration between the different pieces of our organization. We use NextGen as the lynchpin that makes all those pieces move together in tandem instead of as their own individual entities.

Chandler Blakely

Chief Financial Officer

Ocoee Regional Health Corporation

As we’ve expanded, we’ve integrated each practice onto the NextGen Healthcare platform. This includes payment processing and appointment scheduling—functionality that is in line with our patient-centric focus.

Sara Rapuano

Senior Vice President

Eye Care America

Ambient Assist [NextGen Clinical AI] has allowed me to be more efficient in clinic. I'm able to just focus on the patient. I find I'm more mentally present. I'm not worried about taking notes. From that standpoint, I think that makes me a better doctor.

Keith M. Nord, MD

Sports Orthopedics & Spine

NextGen Healthcare supports rigorous industry and regulatory standards so that our clients can successfully participate in various quality reporting and incentive programs.