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At NextGen Healthcare,
we develop solutions that meet
the specific needs of ophthalmology practices.
Based on feedback we have received, listed
below are five important requirements of the ophthalmic
community and the solutions we provide
to address them. |
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You want to fully document patient
encounters
You want to document patient encounters electronically,
but it must be within your workflow, using
ophthalmic content. Standardized templates
are not enough. |
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NextGen’s Knowledge Base
Model for Ophthalmology
NextGen’s Knowledge Base Model for
Ophthalmology is a comprehensive and extremely
flexible set of templates, documents and
configuration settings that addresses the
needs of providers in an ophthalmic setting.
The templates contain the content and context
you see in your practice. You won’t
see family practice or pediatric exams in
this Knowledge Base Model. You won’t
see oncology screenings in cardiac maintenance
screens. You will see ophthalmic-based interpretation
templates, lensometer data input screens,
fundus charting, plus much more. You will
see the things you see in your practice
on a daily basis. And the results will be
comprehensive, discrete, searchable data
that will be the basis of reports, documents,
coding, billing, and other needs.
Within the templates, triggers maximize
efficiency by opening appropriate picklists,
generating alerts, or adjusting the workflow
– all customized for the ophthalmic
discipline. And with an open architecture,
the flexible templates can easily be set
up to exactly suit your preferences, tendencies,
and methods.
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Instrument Interfacing
You use the latest in optical devices, and
they are a key part of your exams and workflow.
You hope to integrate the devices with the
patient’s electronic medical record
for quick, easy, and error-free data flow.
Integration with your practice management
system will also optimize your coding and
minimize staff resources. |
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NextGen EMR’s device interfacing
NextGen offers data flow directly into a
NextGen EMR template by interfacing with:
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Most popular screening devices. |
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Digital imaging systems (via an HL-7
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The Humphrey visual field device |
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Most S-video and RGB devices, such
as slitlamp cameras, a-scans and b-scans
(through an image-capture program) |
For instance, providers can easily flow
data from auto-refractors to a phoropter
to a lensometer and directly into NextGen
EMR.
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eliminates: |
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The need to print or transcribe results |
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The need to re-key patient demographics
into a devices database |
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Potential for human error |
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Resources such as technicians’
time or a second technician |
By capturing the information directly
into a patient’s chart, you have instant
results that also can be exported (along
with patient demographics) back to the devices,
if necessary, in future exams, or to other
resources, reports, or documents. |
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You need to store and manage
images
Images are the critical piece of your clinical
workflow. You need the proper creation,
manipulation and storage capabilities, and
they need to be fully searchable and integrated
with the appropriate patient’s electronic
record.
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NextGen’s image management
NextGen’s image-capture program allows
most S-video and RGB devices, such as slitlamp
cameras, a-scans and b-scans, to import
results directly into a patient’s
chart. Once imported, users can access all
image-related information quickly—one
click allows review of visual fields, photos,
drawings and more.
Each image stored in NextGen EMR is catalogued
by patient, date and title. NextGen EMR
allows users to work with scanned documents,
line drawings, clinical photographs and
many other types of images.
The EMR supports dozens of image formats,
and users are able to open existing images,
modify, illustrate and save them to a patient's
history.
An images toolbar, similar to those in major
graphical programs, provides a large selection
of options to illustrate or modify images.
Users may add text, provide color, draw
freehand, rotate or resize images, and much
more.
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You need retail management
You sell frames, lenses, or associated merchandise.
You realize that a retail management system
that is tied to medical records and patient
demographics could streamline and simplify
your practice.
Alternatively, you currently have no retail
channel but would like to establish one.
You will need a retail management system,
and using one that integrates with your
EMR and EPM is a logical choice.
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NextGen’s OPTIK retail
management system
Offering eye-care providers an easy solution
to merchandise sales within their practice,
OPTIK is NextGen Healthcare’s optic
inventory and point-of-sale system for opticians,
optometrists, and ophthalmology practices.
Fully integrated with NextGen EPM to facilitate
patient data population, order-taking and
charge posting, Windows-based OPTIK gives
you a unique solution to offer patients
an array of eyewear and accessories as a
complement to treatment.
| OPTIK: |
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Provides sales and orders management
of lenses, frames, contacts, and accessories
with no additional software vendor,
installation or separate system |
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Gives patients one-stop convenience
for eyecare needs |
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Opens a new revenue channel, or maximizes
current retail revenue potential |
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Creates administrative time/costs
savings through automatic charge posting
through NextGen EPM and patient demographic
data population |
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Vendor/supplier purchasing |
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Paperless, searchable records of orders/sales·
Lab interfaces (coming soon!) |
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EMR clinical data importation (coming
soon!) |
Best of all, customer loyalty, appreciation
and satisfaction can be ensured when patients
receive end-to-end care and service from
the provider they know and trust.
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You would like to expand your
market and need resources
Ensuring your practice’s continuing
business, or expanding that business, often
requires a marketing effort, be it through
information dissemination, advertising,
or other means.
You want to explore these opportunities
and you need the ideas and resources to
achieve this.
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NextGen’s marketing tools
Several of NextGen’s features are
valuable tools in a marketing effort.
Foremost among these tools is NextMD, a
secure internet portal. NextMD is a practice-branded
website that provides a potentially powerful
marketing tool. Prospective patients can
be directed to the site, searches can lead
to the site, and links from any other organization’s
or association’s website can be established.
Once there, someone may learn about your
practice, services, providers, and benefits
of choosing your practice for their care.
One may also tout, in marketing material,
the use of an EMR as a significant benefit
and attraction of your practice. Research
has shown that patients are impressed with
a practice that uses an EMR and believe
their care is better when documented with
an EMR.
Within NextGen EMR itself, built-in features
can provide insight and direction toward
how to market your practice and where to
focus your efforts.
For instance, patient demographic templates
can require input of patient leads (where/how
new patients learned of your practice) or
patient referrals (which current patient
referred the new patient to you). Totals
and patterns in the results will help you
plan future marketing.
Additionally, integrated reporting features
from NextGen EMR and EPM can anonymously
provide insight as to demographics and clinical
commonalities of current patients, thereby
suggesting to whom and how to market.
And with NextGen’s EMR and EPM document
generation, letters can be generated for
health maintenance reminders and to explore
family/friend referrals.
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