At NextGen Healthcare, we work to ensure our products are effective across specialties, and we develop solutions that meet the specific needs of each specialty.

Based on feedback we have received, listed below are five important requirements of the family & primary healthcare community and the solutions we provide to address them.

   
 
To fully document primary care encounters at the point of care
Disease Management
You need to administer health maintenance
You need strong patient education and communication capabilities
You need easy prescription management
 
To fully document primary care encounters at the point of care
You want to document patient encounters electronically, but it must be within your workflow, using primary care content. Inflexible templates are not acceptable.

It would be ideal if you were able to complete a patient’s chart and orders during the patient encounter. When you have completed the visit, you are finished.
   
 

NextGen’s Knowledge Base Model for Family Practice
NextGen’s Knowledge Base Model for Family Practice is a comprehensive and extremely flexible set of templates, documents and configuration settings that addresses the needs of primary care workflows and allows you to complete all documentation and orders during the encounter.

The templates contain the content and context you see in your practice. You won’t see retina exam templates in this Knowledge Base Model. You won’t see knee aspiration procedures or colonoscopy examinations (though they are available in other models). However, you will see allergy tables, review of systems, family history, history of present illness and much, much more.

You will see the things you see in your practice on a daily basis. The results will be comprehensive, discrete, searchable data that will be the basis of reports, documents, coding, billing, referencing, alerts, and more.

Within the templates, triggers maximize efficiency by opening appropriate picklists, generating alerts, or adjusting the workflow – all customized for family practice. And with an open architecture, the flexible templates can easily be set up to exactly suit your preferences, tendencies, and methods.

It is all at your fingertips and completed with minimal clicks, so no follow-up documentation, transcription, or orders are necessary. You are ready for the next patient.

     
 
   
 

Disease Management
Managing your patient’s diseases is critical. You want to be sure they are not missing appointments, labs, or treatments. You need to be sure they are complying properly.

To do this, you need the appropriate tools that allow you to carefully monitor and track your patients’ needs and progress.

   
 

Disease Management templates and supporting features
Disease management requires a lot of coordination and oversight. NextGen EMR’s features assist providers in their disease management by making this oversight as easy and yet as comprehensive as possible.

These features include:
Disease management templates for the most common diseases. These templates include:
 
Encounter and exam flowsheets
Data charting
User-defined protocols
Testing guidelines and reminders
Alert messages
A Referral module that manages and facilitates the referral process through forms, data searching and population, and document generation and recordkeeping.
NextMD, a secure internet portal through which patients can help manage their diseases. Patients can request prescription refills, check lab results, document self-test levels, obtain patient education or instructions, schedule appointments, or complete an e-visit or e-consultation.
Outcomes reporting, to measure treatment protocols, modify plans, or submit documentation.
   
 
   
 

You need to administer health maintenance
Your patients count on you for preventative measures. You would like an EMR that manages each patient’s health status and provides easy organization of recommended examinations, testing, and results.

   
 

NextGen’s Health Maintenance tools
NextGen EMR provides a whole host of tools to use for the health maintenance of your patients.

From a single screen, a provider can determine or define screening and immunization recommendations for a particular patient.

Screening and other due dates are repopulated on the standard EPM phone template, so during calls nurses are alerted to upcoming or overdue needs.

Robust reporting of discrete data allows providers to meet pay-for-performance initiatives based on health maintenance measures.

Easy document generation gives providers the opportunity to generate instructions, patient education, letters, and orders in one click that facilitate health maintenance coordination and compliance.

Auto-charting gives providers quick views of longitudinal data to quickly note progress and trends.

And NextGen EMR’s lab order and results module provides quick electronic ordering and fast results returned directly into the EMR.

The list goes on. The point is that NextGen is at the forefront of health maintenance and arms users with as many tools as possible to keep patients healthy and providers organized and efficient.

     
 
   
 

You need strong patient education and communication capabilities
You know patient education and strong communication are keys to providing efficient, high quality care.

You want to keep your patients fully informed and instructed and you want your communications with them to be clear, appropriate, and flexible.

   
 

NextGen EMR/EPM’s array of education and communication features
NextGen Healthcare recognizes the power of education and communication in healthcare. Be it verbal or written, good education and communication affords better medical decision-making, higher patient compliance, and faster, more accurate care.

To that end, NextGen centers many of its features around the idea of streamlined communications and education. The standard telephone communication template within NextGen EPM includes individual health maintenance alerts and integrates with WorkLog Manager, where tasks such as prescription refill orders can be assigned to other staff members for completion.

The Patient Education module consists of more than 4,000 healthcare advisories and reference handouts issued by Clinical Reference Systems, and can be generated directly from within NextGen EMR. Medication descriptions and instructions are also easily generated and printed for the patient, encouraging safe and accurate use while minimizing errors, miscommunication, misunderstandings, and follow-up calls.

And NextMD, a secure internet portal, is a pure patient-provider communication tool. Through NextMD, patients can register for the practice, request prescription refills, complete forms or surveys, obtain patient education or instructions, schedule appointments, and complete an e-visit and e-consultation. These e-encounters can lead to billable events as this form of medical care gains greater acceptance by payers and patients.

     
 
   
 

You need easy prescription management
Prescriptions can take a lot of time for your practice. You have to research medications. You have to write scripts. Patients sometimes lose them. You get refill requests from patients. You get calls from pharmacies. How can you manage this and become efficient.

   
 

NextGen EMR’s Rx features
With a complete electronic medical records system, you are no longer writing prescriptions. With a couple of clicks, you have checked the patient’s medication history, scanned formularies, made your choice with or without descriptions and decision support, checked for drug and allergy interactions, considered a generic, routed the script to either the printer for the patient or straight to the patient’s pharmacy, and printed instructions for the patient. And of course it is all documented in the patient’s chart.

No more writing, no more securing prescription pads, no more lost prescriptions, a reduction of potential medication errors, fewer calls, and happier patients leads to great benefits and exemplary patient care and satisfaction.

     
 
     
   
   
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