Spokane ENT, with 9 physicians, 11 nurses, and 2 audiologists, in three locations purchased the system in November 1998 and paid for the system by the end of 2000. Approximately $120,000 per year in transcription savings was noted, and they even added two physicians with no additional support staff. Dr. Giddings comments that he can leave for home at 5:00 PM, can see 1 or 2 more patients per day if need be, and has access to data while on call.


Tallahassee ENT documented over $124,000 in savings (personnel and paper) over the first two years. A patient survey indicated that 81% of the patients felt that having their medical record on a computer allowed for better care. A referring physician survey showed that 90% of the physicians felt TENT's computer-generated clinic notes were good to excellent.