|
Many companies maintain
they have the most qualified employees available.
But only NextGen is prepared to back up
that claim with data – about how we
select our team members and how we ensure
they hone their exceptional technical and
service-oriented skills.
-
First, we recruit and
hire candidates who are uniquely qualified
for the job. Many of our customer implementation
staff, for instance, hold graduate degrees
in fields like healthcare informatics,
business administration and computer
science.
-
Then, we encourage their
ongoing professional development with
comprehensive training on the latest
technology. NextGen staff members participate
in weekly Web-based training sessions
and, on a quarterly basis, attend in-house
seminars to upgrade their skills.
-
Finally, we test our
employees. Before any staff members
perform a customer implementation, they
must pass the NextGen Certified Professional
(NCP) test to demonstrate their breadth
of knowledge about the system.
The result: staff members who know the
NextGen systems inside and out –
and who, most importantly, can provide
the expert technical advice and high level
of customer service you require.
|
