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| NextGen’s WorkLog Manager, fully integrated with the EPM, ensures that all functions in healthcare organizations are performed at the right time by the right person. Unlike similar packages, WorkLog follows the task from beginning to end, ensuring completion. Task assignment is specialized, with certain activities directed to specific staffers because of expertise (e.g., one employee may handle all follow-ups for one specific payer). The result is better use of resources, more efficient operations, and increased revenues. |
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| With WorkLog Manager, practices realize significant benefits: |
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Increased efficiencies. WorkLog Manager streamlines and organizes work, automating many common workflows in a practice, such as referral management, chart prep, prescription refills, and claims submissions. |
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Reduction of errors. By automatically allocating assignments and tracking them through successful completion, WorkLog Manager eliminates administrative errors caused by staff not knowing what, when, or how to complete a task. |
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Revenue enhancement. Workflow management improves the bottom line because tasks such as claims resubmission are never overlooked. In addition, the software prompts staff to reschedule missed appointments and neglected testing. |
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Documentation of procedures/processes. Automating workflow enables staff to document day-to-day processes, so work can continue despite temporary or permanent loss of personnel. |
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Documented measurement of performance. WorkLog Manger can measure staff performance. An office manager assigns a relative value to tasks (a chart pull might be assigned a relative value of 2, while payer follow-up might be valued at 25). The manager totals the relative value units to see who is most productive. |
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(Read more about real practices benefiting from WorkLog Manager.) |
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