Code of Ethics
(Adopted By The Board Of Directors On January 29, 2004)
Introduction
Quality Systems, Inc. is comprised of the QSI Division ("QSI Division") and its
wholly-owned subsidiary, NextGen Healthcare Information Systems, Inc. ("NextGen")
(collectively, the "Company").
This Code of Business Conduct and Ethics is intended to define the Company's position
on compliance with legal requirements and to define the Company’s standards of business
conduct. All Company employees and directors are expected to read and understand
this Code of Business Conduct and Ethics, uphold these standards in day to day activities,
and comply with all applicable policies and procedures. In any situation where this
policy references employees, it is implied that the Company’s officers and directors
are subject to observing and upholding the same standards of conduct. Because the
principles described in this Code of Business Conduct and Ethics are general in
nature, you should also periodically review all applicable Company policies and
procedures and contact your Divisional Human Resources Representative or the individual
in charge of your division (Divisional Head) if you have any questions on this or
any other Company policy. For employees working within the Corporate Accounting
department your Divisional Head is the Chief Financial Officer (CFO) and Corporate
employees’ Divisional Head is the Chief Executive Officer (CEO). Members of the
Company’s Board of Directors should consult the Chairman of the Board or Lead Director
in the event of a question on this policy.
This Code of Business Conduct and Ethics covers a wide range of business practices
and procedures. It does not cover every issue that may arise, but it sets out basic
principles to guide all directors, officers and employees of the Company. All of
our directors, officers and employees must conduct themselves accordingly and seek
to avoid even the appearance of improper behavior.
Nothing in this Code of Business Conduct and Ethics, in any company policies and
procedures, or in other related communications (verbal or written) creates or implies
an employment contract or term of employment.
This Code of Business Conduct and Ethics is subject to modification. This Code of
Business Conduct and Ethics supersedes all other such codes, policies, procedures,
instructions, practices, rules or written or verbal representations to the extent
they are inconsistent.
If a law conflicts with a policy in this Code, you must comply with the law. If
you have any questions about these conflicts, you should ask your supervisor how
to handle the situation.
Those who violate the standards in this Code will be subject to disciplinary action,
up to and including termination of employment. If you are in a situation which you
believe may violate or lead to a violation of this Code, follow the guidelines described
in Section 14 of this Code.
1. Compliance with Laws, Rules and Regulations
Obeying the law, both in letter and in spirit, is the foundation on which this Company's
ethical standards are built. All employees must respect and obey the laws of the
cities, states and countries in which we operate. Although not all employees are
expected to know the details of these laws, it is important to know enough to determine
when to seek advice from supervisors, managers or other appropriate personnel.
If requested, the Company will hold information and training sessions to promote
compliance with laws, rules and regulations, including insider trading laws.
2. Conflicts of Interest
A conflict of interest exists when a person's private interest interferes in any
way with the interests of the Company. A conflict situation can arise when an employee,
officer or director takes actions or has interests that may make it difficult to
perform his or her Company work objectively and effectively. Conflicts of interest
may also arise when an employee, officer or director, or members of his or her family,
receives improper personal benefits as a result of his or her position in the Company.
Loans to, or guarantees of obligations of, employees and their family members may
create conflicts of interest.
It is almost always a conflict of interest for a Company employee to work simultaneously
for a competitor, customer or supplier. You are not allowed to work for a competitor
as a consultant or board member. The best policy is to avoid any direct or indirect
business connection with our customers, suppliers or competitors, except on our
behalf. Conflicts of interest are prohibited as a matter of Company policy, except
under guidelines approved by the Board of Directors. Conflicts of interest may not
always be clear cut, so if you have a question, you should consult with your Divisional
Human Resources Representative or Divisional Head. Any employee, officer or director
who becomes aware of a conflict or potential conflict should bring it to the attention
of a supervisor, manager or other appropriate personnel or consult the procedures
described in Section 14 of this Code.
3. Insider Trading
Employees who have access to confidential information are not permitted to use or
share that information for stock trading purposes or for any other purpose except
the conduct of our business. All material non-public information about the Company
should be considered confidential information. To use non-public information for
personal financial benefit or to “tip” others who might make an investment decision
on the basis of this information is not only unethical but also illegal. In order
to assist with compliance with laws against insider trading, the Company has adopted
a specific policy governing employees trading in securities of the Company. This
policy has been distributed to every employee . If you have any questions, please
consult the Company’s CFO.
4. Corporate Opportunities
Employees, officers and directors may not exploit for their own personal gain opportunities
that are discovered through the use of corporate property, information or position
unless the opportunity is disclosed fully to the Company’s Board of Directors via
written and dated communication sent directly to the Chairman of the Board of Directors
via registered mail or overnight courier. The Company’s Board of Directors will
have 7 business days from receipt of the aforementioned communication to consider
the opportunity and must submit in writing their decision to either decline or approve
such opportunity. Failure by the Board to respond in writing within 7 business days
of receipt of the written communication shall be deemed as an approval by the Board
for the requesting individual to move forward with the referenced opportunity.
5. Competition and Fair Dealing
We seek to outperform our competition fairly and honestly. Stealing proprietary
information or possessing trade secret information that was obtained without the
owner’s consent is prohibited. Each employee should endeavor to respect the rights
of and deal fairly with the Company’s customers, suppliers, competitors and employees.
No employee should take unfair advantage of anyone through manipulation, concealment,
abuse of privileged information, misrepresentation of material facts, or any other
intentional unfair dealing practice.
The purpose of business entertainment and gifts in a commercial setting is to create
goodwill and sound working relationships, not to gain unfair advantage with customers.
No gift or entertainment should ever be offered, given, provided or accepted by
any employee, or family member of an employee or agent unless it: (1) is not a cash
gift, (2) is consistent with customary business practices, (3) is not excessive
in value, (4) cannot be construed as a bribe or payoff, and (5) does not violate
any laws or regulations. Please discuss with your supervisor any gifts or proposed
gifts which you are not certain are appropriate.
6. Discrimination and Harassment
The diversity of the Company's employees is a tremendous asset. We are firmly committed
to providing equal opportunity in all aspects of employment and will not tolerate
any illegal discrimination or harassment of any kind. Examples include derogatory
comments based on racial or ethnic characteristics and unwelcome sexual advances.
7. Health and Safety
The Company strives to provide each employee with a safe and healthy work environment.
Each employee has responsibility for maintaining a safe and healthy workplace for
all employees by following safety and health rules and practices and reporting accidents,
injuries and unsafe equipment, practices or conditions.
Violence and threatening behavior are not permitted. Employees should report to
work in condition to perform their duties, free from the influence of illegal drugs
or alcohol. The use of illegal drugs in the workplace will not be tolerated.
8. Record Keeping
The Company requires honest and accurate recording and reporting of information
in order to make responsible business decisions. For example, only the true and
actual number of hours worked should be reported.
Many employees regularly use business expense accounts, which must be documented
and recorded accurately. If you are not sure whether a certain expense is legitimate,
ask your supervisor or your Divisional Head.
All of the Company's books, records, accounts and financial statements must be maintained
in reasonable detail, must appropriately reflect the Company’s transactions and
must conform both to applicable legal requirements and to the Company’s system of
internal controls. Unrecorded or off the books funds or assets should not be maintained
unless permitted by applicable law or regulation.
Business records and communications often become public, and we should avoid exaggeration,
derogatory remarks, guesswork, or inappropriate characterizations of people and
companies that can be misunderstood. This applies equally to e-mail, internal memos,
and formal reports. Records should always be retained or destroyed according to
the Company’s record retention policies. In accordance with those policies, in the
event of litigation or governmental investigation please consult the Company’s CFO.
9. Confidentiality
Employees must maintain the confidentiality of confidential information entrusted
to them by the Company or its customers, except when disclosure is authorized by
the Divisional Head, CEO, CFO or required by laws or regulations. Confidential information
includes all non-public information that might be of use to competitors, or harmful
to the Company or its customers, if disclosed. It also includes confidential information
that outside parties may have entrusted to us. The obligation to preserve confidential
information continues even after employment ends. In connection with this obligation,
every employee should have executed a confidentiality agreement when he or she began
his or her employment with the Company.
10. Protection and Proper Use of Company Assets
Employees should endeavor to protect the Company's assets and ensure their efficient
use. Theft, carelessness, and waste have a direct impact on the Company’s profitability.
Any suspected incident of fraud or theft should be immediately reported for investigation.
Company equipment should not be used for non-company business, though incidental
personal use may be permitted.
The obligation of employees to protect the Company's assets includes its proprietary
information. Proprietary information includes intellectual property such as trade
secrets, patents, trademarks, and copyrights, as well as business, marketing and
service plans, engineering and manufacturing ideas, designs, databases, records,
salary information and any unpublished financial data and reports. Unauthorized
use or distribution of this information would violate Company policy. It could also
be illegal and result in civil or even criminal penalties.
11. Payments to Government Personnel
The U.S. Foreign Corrupt Practices Act prohibits giving anything of value, directly
or indirectly, to officials of foreign governments or foreign political candidates
in order to obtain or retain business. It is strictly prohibited to make illegal
payments to government officials of any country.
In addition, the U.S. government has a number of laws and regulations regarding
business gratuities which may be accepted by U.S. government personnel. The promise,
offer or delivery to an official or employee of the U.S. government of a gift, favor
or other gratuity in violation of these rules would not only violate Company policy
but could also be a criminal offense. State and local governments, as well as foreign
governments, may have similar rules.
12. Waivers of the Code of Business Conduct and Ethics
Any waiver of this Code for executive officers or directors may be made only by
the Board or a Board committee and will be promptly disclosed as required by law
or Nasdaq regulation.
13. Reporting any Illegal or Unethical Behavior
Employees are encouraged to talk to supervisors, managers or other appropriate personnel
about observed illegal or unethical behavior and when in doubt about the best course
of action in a particular situation. It is the policy of the Company not to allow
retaliation for reports of misconduct by others made in good faith by employees.
Employees are expected to cooperate in internal investigations of misconduct.
Employees are referred to the Company's Whistleblower Policy, which describes the
Company's procedures for the receipt, retention, and treatment of complaints received
by the Company regarding accounting, internal accounting controls, or auditing matters.
Any employee may submit a good faith concern regarding questionable accounting or
auditing matters without fear of dismissal or retaliation of any kind.
14. Compliance Procedures
We must all work to ensure prompt and consistent action against violations of this
Code. However, in some situations it is difficult to know if a violation has occurred.
Since we cannot anticipate every situation that will arise, it is important that
we have a way to approach a new question or problem. These are the steps to keep
in mind:
- Make sure you have all the facts. In order to reach the right solutions, we must
be as fully informed as possible.
- Ask yourself: What specifically am I being asked to do? Does it seem unethical or
improper? This will enable you to focus on the specific question you are faced with,
and the alternatives you have. Use your judgment and common sense; if something
seems unethical or improper, it probably is.
- Clarify your responsibility and role. In most situations, there is shared responsibility.
Are your colleagues informed? It may help to get others involved and discuss the
problem.
- Discuss the problem with your supervisor. This is the basic guidance for all situations.
In many cases, your supervisor will be more knowledgeable about the question, and
will appreciate being brought into the decision making process. Remember that it
is your supervisor’s responsibility to help solve problems.
- Seek help from Company resources. In the rare case where it may not be appropriate
to discuss an issue with your supervisor, or where you do not feel comfortable approaching
your supervisor with your question, discuss it with your Divisional Human Resource
Representative or Divisional Head.
- You may report ethical violations in confidence and without fear of retaliation.
If your situation requires that your identity be kept secret, your anonymity will
be protected. The Company does not permit retaliation of any kind against employees
for good faith reports of ethical violations.
- Always ask first, act later: If you are unsure of what to do in any situation, seek
guidance before you act.
Code of Ethics for CEO and Senior Financial Officers* [Asterisk has no footnote]
The Company has a Code of Business Conduct and Ethics applicable to all directors,
officers and employees of the Company. The CEO and all senior financial officers,
including the CFO and principal accounting officer, are bound by the provisions
set forth therein relating to ethical conduct, conflicts of interest and compliance
with law. In addition to the Code of Business Conduct and Ethics, the CEO and senior
financial officers are subject to the following additional specific policies:
- The CEO and all senior financial officers are responsible for full, fair, accurate,
timely and understandable disclosure in the periodic reports required to be filed
by the Company with the SEC. Accordingly, it is the responsibility of the CEO and
each senior financial officer promptly to bring to the attention of the Audit Committee
any material information of which he or she may become aware that affects the disclosures
made by the Company in its public filings or otherwise assist the Audit Committee
in fulfilling its responsibilities.
- The CEO and each senior financial officer shall promptly bring to the attention
of the Audit Committee any information he or she may have concerning (a) significant
deficiencies in the design or operation of internal controls which could adversely
affect the Company's ability to record, process, summarize and report financial
data or (b) any fraud, whether or not material, that involves management or other
employees who have a significant role in the Company's financial reporting, disclosures
or internal controls.
- The CEO and each senior financial officer shall promptly bring to the attention
of the General Counsel or the CEO and to the Audit Committee any information he
or she may have concerning any violation of the Company's Code of Business Conduct
and Ethics, including any actual or apparent conflicts of interest between personal
and professional relationships, involving any management or other employees who
have a significant role in the Company's financial reporting, disclosures or internal
controls.
- The CEO and each senior financial officer shall promptly bring to the attention
of the General Counsel or the CEO and to the Audit Committee any information he
or she may have concerning evidence of a material violation of the securities or
other laws, rules or regulations applicable to the Company and the operation of
its business, by the Company or any agent thereof.
- The Board of Directors shall determine, or designate appropriate persons to determine,
appropriate actions to be taken in the event of violations of the Code of Business
Conduct and Ethics or of these additional procedures by the CEO and the Company’s
senior financial officers. Such actions shall be reasonably designed to deter wrongdoing
and to promote accountability for adherence to the Code of Business Conduct and
Ethics and to these additional procedures, and shall include written notices to
the individual involved that the Board has determined that there has been a violation,
censure by the Board, demotion or re-assignment of the individual involved, suspension
with or without pay or benefits (as determined by the Board) and termination of
the individual's employment. In determining what action is appropriate in a particular
case, the Board of Directors or such designee shall take into account all relevant
information, including the nature and severity of the violation, whether the violation
was a single occurrence or repeated occurrences, whether the violation appears to
have been intentional or inadvertent, whether the individual in question had been
advised prior to the violation as to the proper course of action and whether or
not the individual in question had committed other violations in the past.