NextGen Healthcare | NextGen Health Information Exchange

NextGen Health Information Exchange

Formerly NextGen Community Health Solution (CHS)
A highly secure data exchange and repository that stores, displays, and exchanges complete patient records, NextGen Health Information Exchange allows a community with participating practices using EHRs outside the NextGen Healthcare enterprise to easily exchange community data.

New HIE Connect. NextGen Healthcare is making data exchange even easier with HIE Connect. Users can plug their NextGen Ambulatory EHR into any established HIE and exchange HIE standard-based data in real time.

Why NextGen

Hospitals & Health Systems

Group Practices

Small Practices

After connecting dozens of regional medical communities through NextGen Health Information Exchange, we know there is no cookie-cutter approach to implementing a connectivity solution. Our relationship with each community is unique.

Let our experience help guide your strategy for achieving your EHR, HIE, and connectivity goals. NextGen Health Information Exchange offers:

Easy exchange of data for all community participants, including practices with non-NextGen EHRs or none at all.
A single-point connection, eliminating the need for point-to-point interfaces, to share lab or test results, ER visits, referrals, medications, allergies, and more, in real time.
The ability to access – within workflow – only the patient information needed or new to the record.
A foundation to help ensure eligibility of ARRA incentives under 'meaningful use' criteria.

Discover more reasons why NextGen is the right choice.

Whether you want to enable health information exchange (HIE) to help ensure ARRA incentives, increase physician affinity, or enhance patient care by sharing up-to-date patient records, NextGen Health Information Exchange is a solid foundation for any connectivity strategy.

Through NextGen Health Information Exchange, clinical integration with community physicians simplifies:

Referrals
Admissions processing, with access to ambulatory practice data
Discharge summaries and discrete data such as discharge medications
Medication reconciliation
Distribution of documents, lab results, radiology reports, and more, to all community participants, including those using a 3rd party EHR or none at all

The convenience also makes it easier for physicians to utilize your hospital’s ancillary services.

By working with you to understand your community and objectives, NextGen Healthcare can help you develop an interoperability, data sharing, and quality measures roadmap for success.

Learn more about what NextGen can do for your Hospital and see what our clients are saying.

Large, multiple-location group practices planning to implement an EHR system can use their community's NextGen Health Information Exchange solution to get their project started.

Before all practices are on EHRs, NextGen Health Information Exchange can connect a group so they can begin sharing demographic, problem, and procedure data locked in a practice management system. As well, the practices can begin to exchange and manage data with community labs, hospitals, and others.

Once the EHR system is fully implemented, the group practice remains connected with hospitals, labs, payers, and other community physicians.

Learn more about what NextGen can do for your Group Practice.

Through NextGen Health Information Exchange, your practice can benefit from electronically sharing patient information with hospitals, labs, pharmacies, and other physician practices while remaining independent and in control of your practice's patient data.

The single connection to the HIE hub provides access to a wealth of information, offering bi-directional workflow and full participation in the healthcare community without the cost and management of building separate interfaces.

Even practices considering, but not using, an EHR can participate in their community's data exchange program. An internet connection is all you need to take advantage of e-prescribing, problem lists, fast referral processing, access to a patient’s allergies and medications, lab and test results, and documents, with accompanying provider approval.

Learn more about what NextGen can do for your practice.

Features & Benefits

Discrete Data

NextGen Health Information Exchange parses and stores information as discrete data elements to enable providers to pull down just the information that is relevant to the patient.

Health Quality Measures, Disease Management, & P4P

Building on the combination of discrete data from all who touch the patient, care plans can be monitored using NextGen Health Information Exchange analytics and reporting tools. Coding can be optimized when chronic conditions and other problems are combined.

Interoperability

Using the latest standards, such as HL7, CCR/CCD, and IHE, NextGen Health Information Exchange allows data exchange to external and community information systems at hospitals, labs, pharmacies, payers, public health, health information exchanges and patient portals.

Third-party EHRs

Practices using non-NextGen EHRs can exchange data through NextGen Health Information Exchange because of its capability to interconnect in a bi-directional manner using CCR/CCD records with structured data.

Data Integrity

NextGen Health Information Exchange tracks what data each participant has sent, received, and changed, including times and data sources. Chain events across providers can be reconstructed, and drill down capabilities into drug histories or disease management plans are possible.

Clinical Data Sharing & Patient Safety

Complete patient records can be shared to reduce redundancy and unnecessary tests, and to improve patient safety by providing doctors with information they need for a more informed, higher-quality visit.

Single-Point Connection

A single point connection for hospitals, labs, payers, and providers, reduces IT costs and resources, and increases reliability by eliminating the need for multiple point-to-point interfaces.

Implementation & Training

Implementation

Planning and preparation are the two main factors contributing to successful implementations in over 1,800 practices.

Each implementation plan is designed to fit a practice’s schedule, resources, and needs. And, NextGen assists you with setting up your system to ensure minimal downtime. Your project lead will consult you on how to maximize the NextGen system’ capabilities within your workflow to increase efficiency – and ROI.

We pre-load and "short list" the most common procedure and diagnoses codes used by each practice. We pre-populate your system with claims rules for Medicare and other payers, fee schedules, medications, and practice data.

Training

NextGen has invested time and resources in our training program because of its significance to a successful go-live, and more importantly, ongoing user adoption.

Our multiple training options support different schedules and needs. Physicians and staff can attend courses at one of our four state-of-the-art facilities, take self-paced online eLearning, and train virtually by WebEx.

Post Go-Live Support

For six to nine months following implementation, NextGen assigns your practice a customer care specialist to provide a central contact point as your practice transitions to its new system.

Your customer care specialist can help you with tracking support calls, additional training requests, licenses, upcoming releases, new features, general questions, concerns, and more.

Our customer care program is a non-billable service provided by NextGen to ensure a high level of satisfaction.

Customer Support

The in-house NextGen customer support department is composed of industry professionals who specialize in particular areas of the NextGen application suite.

All support requests are responded to within two hours by a customer support analyst who specializes in the specific incident area for faster resolution. The assigned analyst remains the customer's single point of contact until the incident is resolved. Support incidents are closed only with customer permission, to ensure complete satisfaction.

NextGen Healthcare follows best practices for incident, problem, and change management. The NextGen customer support department works closely with NextGen development to scope for new releases and implement lasting solutions based on customer feedback.

Data Exchange

NextGen uses broadly accepted software standards to promote product compatibility and facilitate the seamless patient data exchange between your practice's information systems and other healthcare entities.

From external information systems at payors, labs, pharmacies, and diagnostic imaging centers to other medical records systems, patient portals, and medical devices, by strengthening these connections within the continuum of care, NextGen puts you one step closer to accessing all of the data you need, when you need it.

NextGen has played a major role in helping to develop standards. We employ dedicated personnel, including a manager of interoperability and standards, to ensure our products are at the cutting edge of standards-related initiatives.

Standards used in the NextGen application suite: