Enable Specialty-specific Documentation with Robust Clinical Content

Developed by clinical specialists, with built-in workflow and clinical content for over 25 specialties, our EHR enables documenting specialty-specific HPIs, procedures, histories, assessments, and more.

Provide Proactive, Chronic Disease Management

Disease management framework for diabetes, hypertension, and other chronic diseases, prompt providers to enter required information to meet clinical guidelines at point of care.

Improve Care Quality with Lab & Device Connectivity

An extensive offering of lab interfaces and electronic data exchange with diagnostic devices provides physicians with real-time access to up-to-date data for higher quality of care.

Enhance Wellness and Proactive Prevention

Providers can determine patients due for annual exams, screenings, immunizations, and tests, create orders, and customize schedules, ensuring patient compliance and preventive care.

Manage Population Health and Business Results Easily With Real-Time Reporting

Patient data is collected and stored as discrete data at the point of care, enabling your practice to easily generate reports right from the EHR for outcomes analysis, pay-for-performance, medication recalls, patient population management, business analysis, and more.

Maximize Revenue and Reduce Coding Errors

E&M coding calculator helps prevent lost charges and maximizes reimbursement based on audit-proof documentation.

Reduce Medication Errors with e-Prescribing & Medications Tools

To help prevent interactions and errors, prescriptions are automatically checked against a patient's medications and allergies before electronically transmitting to the pharmacy.

Improve Image Management

Printed documents and clinical images can be captured from external sources and imported directly into a patient's electronic record for complete, accurate, and up-to-date information.

Improve Care Quality, Patient Satisfaction with Healthwise Knowledge Base

By integrating NextGen® Ambulatory EHR and NextGen® Patient Portal with Healthwise Knowledge Base, we deliver the healthcare information your patients need at the point of care, helping you improve care quality and patient satisfaction. Learn more. Download the data sheet.

Referral Management

Forms are automatically populated with patient, treatment authorization data, and provider information. Inbound forms can be scanned or transferred electronically into the patient record.

Advanced Security

Permission-based user log-ins and audit trails prevent unauthorized access to records and maintain data integrity. Data is time-stamped with the user's identification.

Implementation

Planning and preparation is fundamental to our implementation approach. Implementation plans are designed to fit a practice's schedule, resources, and needs and to ensure minimal downtime. We maximize NextGen® Ambulatory EHR's system capabilities within your workflow to increase efficiency and ROI. Pre-loading the most common procedure and diagnoses codes used by each practice, we pre-populate your system with Medicare and other payers' claims rules for fee schedules, medications, and practice data.

Training

Ensuring a successful go-live is paramount to client success and, more importantly, user adoption. Our multiple training options support different schedules and needs. Physicians and staff can attend courses at one of our four state-of-the-art facilities, take self-paced online eLearning, and train virtually by WebEx.

Personal, Post Go-Live Support

NextGen Healthcare assigns your practice a customer care specialist to provide a central contact point as your practice transitions to its new system for six to nine months following implementation. Your designated specialist helps you track support calls and manages additional training requests, licenses, upcoming releases, new features, general questions, and general concerns.

Our customer care program is a non-billable service provided by NextGen Healthcare to help ensure a high level of satisfaction.

The in-house NextGen® customer support department is comprised of U.S.-based industry professionals who specialize in specific areas of the NextGen® application suite.

A customer support analyst who specializes in the specific incident area will respond to your request within two hours, ensuring faster resolution of your particular issue. The assigned analyst remains the customer's single point of contact until the incident is resolved. Support incidents are closed only with customer permission to ensure complete satisfaction.

NextGen Healthcare follows best practices for incident, problem, and change management. Its customer support works closely with NextGen® development to identify and scope for new releases and to implement lasting solutions based on customer input.

NextGen® solutions can strengthen your connections across the continuum of care. We use broadly accepted software standards to promote product compatibility and facilitate the seamless patient data exchange between your practice's information systems and other healthcare entities.

From external information systems at payers, labs, pharmacies, and diagnostic imaging centers to other medical records systems, patient portals, and medical devices, NextGen Healthcare puts you closer to accessing all of the data you need, when you need it.

We employ personnel dedicated solely to interoperability and standards, including a manager of interoperability and standards. We do this to ensure our products are at the forefront of standards-related initiatives.

Standards used in the NextGen® application suite:

• Health Level 7 (HL7)
• ANSI ASC X12
• Continuity of Care Record (CCR)
• Continuity of Care Document (CCD)
• ELINCS
• NCPDP Script 8.1
• XML
• https
• IHE XDS, IHE XDM